Wend
People should avoid this company
People should avoid this company. I paid for 2 perfumes...£150 .early April. 2025. The item was never delivered.They initially told.me they will.be sent within 24hrs when I complained. Its 18th May and they have still not delivered the perfumes. It's. Sham. I hope they read the reviews. They will deal with the consequences of taking people's hard earned monwy. .Stay away.
Response from Fragrance OutletMay 29, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.