Valued C.
Great customer service
Great customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service
Brittany
This was my first time visiting and I can’t remember the lady who helped me but she had amazing contacts in! She greeted me and immediately asked what I was looking for and pulled so many scents with the very small description I gave her and was SUPER helpful she helped me find exactly what I was looking for and then some I needed buying 2 perfumes. I definitely will be back for me and hope she’s there to help me again. Very satisfied with my experience and my purchase.
Dj
Josh was a great guy great costumer service
Jordan S.
Joshua had good customer service i will be coming back to buy more fragrances
Bobby D.
Very attentive, helpful and patient store representative
Tammy
The sales girl was fabulous !
Michelle Y.
I purchased an item online that was not delivered and I am still struggling to get a refund. My friend called your store to help me find Chance by Chanel. Justin was very helpful and informed him of ongoing sales promotions. I came in the next day and luckily he was the first person to greet us and knew exactly what I wanted. He went above and beyond to help me to also choose from about a dozen wonderful colognes for men at 50% off. He spotlighted other offers and even included a free pair of earrings. Truly a blessing at the holiday season to be able to find exactly what I wanted so quickly and easily. Thank you Justin!
Henry B.
Goose was the best and most patient sales rep