Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

Showing 271 reviews with 2 stars · Clear filters

Valued C.
Jun 16, 2022
Didn’t get the perfumes I wanted
Seems like the salesperson was only thinking about her commission and trying to get me to purchase more than what I had informed her. Instead of letting me have a look at the perfumes I wanted, she kept promoting different perfumes and didn’t give me the chance to look at the ones I really wanted. I’m actually thinking about returning the ones I got.
Response from Fragrance OutletJun 20, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Gina
Jun 8, 2022
Prices are off the chain!!!!!!
Prices are off the chain!!!!!!! To high!!!!
Response from Fragrance OutletJun 16, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Proud V.
Jun 5, 2022
No more military discounts ??
I have been buying fragrances for myself and my family since The Fragrance Outlet opened it's store at The Outlet Shoppes of Atlanta in Woodstock,GA. One of the reasons I only buy my fragrances there is because they respected my service to this country as a United States veteran and extended a 10% military discount on my purchases.Last week ,I was purchasing more fragrances and was abruptly told that you no longer offer the military discount. I am very disappointed that during this tough time for struggling vets with PTSD, that you would change policies.
Response from Fragrance OutletJun 16, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
May 23, 2022
We bought three bottles of perfume and…
We bought three bottles of perfume and supposedly we got a bottle for 50% off which came out to $40 felt stoked but then we see same perfume at Amazon for $27
Response from Fragrance OutletMay 24, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
May 21, 2022
The retailer workers on duty had an…
Very poor, The retailer workers on duty had an unattractive money hungry attitude during the interaction with me, this must change
Response from Fragrance OutletMay 24, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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GLO
May 17, 2022
Shopping Experience
We walked in to the store and we were just looking around, we were not looking for anything specific but cologne for my son. The employee that helped us looked like she was the manager, she helped up; but we felt that she didn't allow us to choose something we wanted, she was making suggestions but what we would ask for she would give us a negative review. I felt that she did not allow us just shop and purchase something we wanted. I understand that she was doing her job and let us know what is better, but not to where shut the customer down and not allow them to think for themselves.
Response from Fragrance OutletMay 24, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
May 16, 2022
For some reason the few times I have…
For some reason the few times I have shopped at this store i have had issues with the sales people there. Always feels like I'm getting scammed. The products are fine sales reps not so much.
Response from Fragrance OutletMay 17, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Earnetta C.
May 16, 2022
We were a friendly group of minority…
We were a friendly group of minority girls, but service was unfriendly.
Response from Fragrance OutletMay 17, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Report