Valued C.
Very good customer service
Very good customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Very good customer service
Valued Customer - A.
Warm Smiles and a welcome just give me joy. They recognize us each time we are there. They listen carefully, understand our needs and make suggestions when needed. They know their products very well. Great quality too. They have stayed in business, and we will continue to shop there always!
Mercedes E.
So I had always purchased my perfumes from Fragrance.net and have been satisifed. However, the last purchase was horrible. I purchased a perfume that appeared to be watered down because the fragrance would last all but 5 minutes. I submitted a request for a refund and I was granted a refund right away! great service!
Valued C.
Great customer service and knowledge on products to help me understand what I was looking for
R.L. S.
The salesman was attentive, knowledgeable, and despite the MANY customers he was assisting, he still managed to make me special.
Dee
Ease of getting assistance even though it was Christmas Eve, crowded and 2 hours prior to closing.
April
Customer service great and he was very helpful, patience. and polite.
King B.
Customer service was great