Maria C.
Ordering is very easy but making…
Ordering is very easy but making changes after an order has been placed is not. Customer service is not available over the weekend. Support app not user-friendly on cell phone.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Maria C.
Ordering is very easy but making changes after an order has been placed is not. Customer service is not available over the weekend. Support app not user-friendly on cell phone.
Crystal
The customer service was good, as well as price. There was an issue that’s been on my mind and I’m happy to have gotten this email. As we were walking down the aisle approaching the store, the smell of fragrance as overwhelming. Definitely not the traditional experience of walking up to a fragrance store. When we got inside the reason was clear. The male associate working would spray two full sprays on each sample paper. He had up sample probably 15 colognes. Not only is that an entire waste of your product but it created such a harsh smell coming off the building. The gentleman’s shirt had cologne stains and squirt marks from the missed sprays throughout the day. He was very nice and a good salesman but this cannot be standard practice as I’ve never seen anything like it before. Hope this helps!
Herminia D.
I realized my address was incomplete and couldn’t fix it Please help me Herminia Dedamm 603 B Pearl St Snohomish Wa 98290
Dennis
I didn't like that the sales rep was so aggressive and pushy for the purchase. I was in store to buy some cologne anyway. It was to the point that it was actually disgusting. I will probably never purchase here again.
Valued C.
The experience was good, but the prices are high.
Valued C.
The staff was very helpful. However, the items sold a way overpriced. This is an outlet mall. Things are supposed to be discounted. If there is even 1 bottle there selling for $100 then that is insane.
Valued C.
Great products in store, but I had compared prices to 2 other stores and unfortunately you were the most expensive.
Rosemary
Like Fragrance but not the prices