Cynthia F.
When the store clerk assume you can't…
When the store clerk assume you can't afford a certain product and you really can.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cynthia F.
When the store clerk assume you can't afford a certain product and you really can.
Valued C.
I don't think the woman really understood the scent descriptions I was giving her and kept suggesting ones they were pushing instead of ones I would have liked better.
Valued C.
They refused to give me a refund and also refused to give me a store credit. I could only exchange the product, I changed my mind 10 minutes after buying it and they wouldn’t help me with it.
Valued C.
Very nice service but wasn't told they were selling me the tester got back to the resort only to find out they sold me a tester bottle and had the totally wrong lid which wouldn't even stay on the bottle
Customer
i wish it were organized by scent or similar scents. It was hard for cashier to find the scents i want.
Valued C.
di `t have the larger size in stock
Valued C.
The female employee was nice. When I asked about the return policy, if my husband smelled it and didn’t like it. The response was he can’t use it enough to where we can’t sell it again. I did t know your company sold already used products, disappointing.
Valued C.
ok service got in and got out