Valued C.
Unfairly treated
The clerk didn’t treat us with courtesy- she was in a hurry no samples we spent over $350 with two transactions

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 427 reviews with 3 stars · Clear filters
Valued C.
The clerk didn’t treat us with courtesy- she was in a hurry no samples we spent over $350 with two transactions
Valued C.
The women who helped us was t very friendly. Not sure if this is based commission store but if so I feel that's all she was trying to do.
O. E.
Person was just ok. She engaged in a conversation with other coworker while I was trying to choose for fragrance and had the impression she was not paying attention !
Valued C.
I liked the willingness to let me try smelling different fragrances but I didn’t like the female associates lack of decorum. When talking about how much I wanted to spend she came off arrogant as if she was going to suggest I came to the wrong store. I would’ve preferred to deal with someone more personable and understanding. I described a type of fragrance scent that I like and because she did not agree with how I described it she stated I was looking for something else. The manager however was able to understand my needs without making me feel like I didn’t know what I was talking about. Because I did.
Valued C.
Price is on the high side. Left that store after paying the discount price 50% off the second bottle and seen same cologne same size for four dollars cheaper than the sale priced one..
Valued C.
When ever you guys have the firenheit dior intense i'll come back for it
Valued C.
The customer service was wonderful, but these are definitely NOT Outlet prices. We paid FULL retail price.
Faith M.
Not that much good