Alisha S.
Im missing some items
Im missing some items. Its says delivered but I dont see nothing.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Alisha S.
Im missing some items. Its says delivered but I dont see nothing.
Valued C.
We went to the outlet to exchange a scent that I got my daughter for Christmas and she received two of them. I had her go exchange it at the store and she informed them she had the buy 1 get 30% off and knew she would have to pay more for the new one. The lady at the store REFUSED to help, said without a receipt she could not do a return. She was horribly rude, refused to help and it was a terrible experience. I have purchased from this store every Christmas and will never go back. I called the Mills store and spoke to Shelby and she was OUTSTANDING! She called the outlets in Chandler and walked her through the exchange. Shelby truly understood the customer service model and she was and is someone I will always shop for. She went above and beyond and deserves recognition.
Valued C.
Not able to return pl
Gary Michael O.
I bought a Saint Laurent Mon Paris perfume for my wife for 156.00 I thought I was getting a good deal because it was at an outlet in Tejon. But when I got home walmart had the same perfume for 86 dollars. Got Ripped off.
Zee
no friendly staff. eyelashes stunk like b.o. and the other girl was weird. she corrected me when i apparently mispronounced “Arab”- well excuse me and my 4 language tongue.
Nicole C.
I ordered two bottles of a cologne and only received one of them. My box arrived damaged. I immediately contacted customer service and they told me there was nothing I could do. I had to file a claim with the credit card company.
jeff E.
I was to receive more than I ordered. I was charged more than I should have been. Web site is lousy and returns are complicated.
Brandy W.
I received the mens version of the fragrance I ordered and it was suppose to be a gift