Valued C.
Great customer service
Great customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service
Taylor F.
Quick, great condition, and I love the samples that came with it!!
Fiona M.
Hard to choose but had a good experience
Madear
Customer Service: on May 16, 2026, my shipment from the Fragrance Outlet was received in a timely manner. The packaging was very sturdy, and was packed very neatly. To my surprise of it all was the two very beautiful gifts. The one gift was in a very lovely gift bag filled with nice four travel size perfumes and boxed beautiful earrings. Yes Fragrance Outlet has gained a new customer for sure. What was most of all important, the jesters from the Customer Service area of the company made me truly feel appreciated. No! Thank you
Duane H.
An excellent experience. Top notch customer service. The ladies helped me find new scents that are a welcome addition to my collection.
Joanne S.
Jason was very kind & helpful in helping me find a new perfume (Artemis Sky) since the one I had been using for over 20 years was discontinued.
Shirley W.
Great experience! The customer service was amazing. All I had to do was list a few fragrances I liked and she was able to suggest the perfect product! This was my first time visiting but I’ll definitely be back!
Luis P.
Super Friendly greeting when I came inside! Showed me a ton of fragrances to choose from. tailored to my liking, will come again