Valued C.
First time at the store
First time at the store, and I wanted to explore the scents in front on my own, but the worker was super pushy and would not leave me be for even a moment. I understand working for commission, but she kept trying to shove her most expensive stuff without even asking what scents I liked or was looking for.
Response from Fragrance OutletMar 14, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.