Valued C.
I ended up paying more than the listed price by mistake.
I went in to buy a bottle of perfume for Mother’s Day. The employee I met at the store seemed nice and offered me a good selection of perfumes to sample before I selected one that I like. However, I noticed that when I got home that the cost for the perfume was 75% less than what I actually paid. They also attempted to hide this by applying tape to the price tag and peeling it off, but while the print was faded, it was still legible. I returned to the store and was refunded, but I wouldn’t recommend going here.
Response from Fragrance OutletMay 14, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank You Fragrance Outlet Customer Service