Teun C.
I went into the store and experienced…
I went into the store and experienced horrible service. The male employee did not greet us upon arrival. We stood in there for 20 minutes waiting to get helped, the store was empty at the time. The female employee came out of the back and still did not ask us if we needed help. I will not be returning.
Response from Fragrance OutletOct 16, 2018
Thank you so much for taking the time to contact us regarding your experience at our Fragrance Outlet. I apologize, and I assure you that we would never condone that behavior. We pride ourselves in providing excellent customer service and our reputation is very important to us. We would like the opportunity to address this matter and get more information. Someone will be reaching out shortly so we can gather more information and correct this situation. Thank you, Fragrance Outlet


