Abhilash Y.
Everything in bottle came out !
Everything in bottle came out !! Lost my money through this order.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 983 reviews with 1 star · Clear filters
Abhilash Y.
Everything in bottle came out !! Lost my money through this order.
Valued C.
Poor customer service. The manager was very rude to me. The products are very expensive after comparing with retail stores like Nordstrom, Macy's, and Dillards. Would never ever step my foot in that store again and would not recommend it to friends or relatives. Fragrance doesn't smell the same after a short period of time and when contacted them about that he told me it cold be that the product has been longer on the shelf. The store manager appeared nice at first but has very bad temper when you ask questions.
Ken K.
Went to return two bottles of perfume. They informed me they only do exchanges. I was told to look at the bottom of the receipt. I was never told that. Just feel like it's a shady practice.
Valued C.
I went to the Tory Burch store and the perfume was half price for same bottle! Very sad , sure did not get a deal!
Valued C.
Not a good deal at all...could have gotten more for for my money on Amazon
NANCY H.
The sales lady was extremely pushy!! She added items to my purchase that I had no intention of buying! I would never shop here again, EVER!!
Valued C.
The lady that helped me deserves 5 stars, but little did I know the store is a rip off! I found the same products for $25 less, but the store only excepts returns for online orders. Lesson learned!
BYRON A.
Very bad experience I never receive the product.
Response from Fragrance OutletDec 10, 2019
Hello, Thank you for contacting us and for your feedback. The tracking states the package was returned to sender as per your request. We will be in touch with you via email to help resolve this matter as soon as possible. Thank you, Fragrance Outlet