George E.
I never received my order and I got too…
I never received my order and I got too busy to deal with it so I just had to let it be.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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George E.
I never received my order and I got too busy to deal with it so I just had to let it be.
Valued C.
Service is not the best
Valentin U.
Fake perfume
Michael D.
Bought an $80 bottle of perfume for my wife for Christmas. She requested I return it as she already has too much perfume that she's working her way through. Drove it back to Fragrance Outlet tonight, completely unopened and with receipt, only to be told they don't do refunds. WHAT?? I'm out $80 and will never shop here again, nor should you!
Abdus S.
Pure rip off. I bought a 90$ Amaf gift set. Turns out the actual price online is $24. They mark up their prices a lot and then give 50% off but that still made the price an absurd amount higher. Just look up how much the fragrances are before you buy. They have good customer services but wouldn’t recommend buying here.
Travis A.
They are pure RIP off artist. I bought 2 fragrances in store in Pooler Ga that cost me on sale 130.00 but both fragrances online everywhere I looked was half that price. Same stuff for around 60.00 both bottles. I think they price gouging and they have a final sale policy
Sam
Retail prices 30-50$ for evey calogne in there Being sold as 80 and advertized as secound one 50% off so stay away colpetely rip off
Willett H.
I placed an order on June 6,2020 . I still do not have my order as of 9:30AM June 22, 2020. I was told by an employe of Fragrance after a week that it was sent to FedX on June 7,2020. I have talked to FedX several times and they keeping me it was in transit to USPS on June 12,2020.I talked with an employe of USPS and they tell me they do not have a record of receiving it and I should check with the sender. At this moment I am on the phone for the second time waiting for Fragrance to talk with me. For the second time I was the 39th caller. That is strange. I am still waiting now I am number. I have the order number and tracking number. Still waiting for some at Fragrance to help me