calentha B.
They get over and lie about prices way…
They get over and lie about prices way cheaper at macys

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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calentha B.
They get over and lie about prices way cheaper at macys
7Karatz
I ordered MI Vida gift set for Christmas for $98. And it smells sooo good. Only problem is, 1 hour later you can't even tell I had any on. Not even a hint that I was even wearing it. I'm soooo disappointed. I also got Voyage gift set for men for my cousin for $89. I have asked him how does it last but haven't used it yet. I will be doing another review when he let's me know. I do hope his isn't "FAKE" as well. Regardless I will never order from them again. Should hv stayed with Perfume.com who I know. UPDATE: Trustpilot said they are working to make sure these kind of situations "happen as "infrequently" as possible". For the prices Fragrance Outlet is charging it shouldn't be happening "at all". I appreciate you letting me know that you're working on the issue of them selling FAKE perfume, but I'm still out of my money, and I will still NEVER order from Fragrance Outlet again and I still do not change my rating.
Response from Fragrance OutletJan 3, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Elena
I found the cologne that I was looking for but the customer service in that place is the worst. You have to be satisfied with the fragrance that you are looking for, which means that you have to smell plenty of fragrance but the ladies were so overwhelmed and started to give attitude to me and my brother, who was looking for a perfume for his wife, because we were taking our time deciding on which one to pick. Both workers were rude the whole time and I felt so uncomfortable. I just made my purchase because my son really needs a cologne but otherwise I wouldn’t recommend this place at all.
Response from Fragrance OutletJan 3, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Julie
The saleswoman was very “pushy” to try to get sales and her aggressive personality was not received well by my shopping experience. However, there was another saleswoman who was very laid back and more passive with her personality and she was much nicer to deal with.
Response from Fragrance OutletJan 3, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Valued C.
don’t remember the associates name i only remember she had glasses she very dry and vague with a nasty attitude. definitely not what i was expecting especially around christmas time
Response from Fragrance OutletJan 3, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Valued C.
Bought 2 products. I had bought one that was already purchased on accident. Not even 1 hour passed by I took it back to return it.... I was forced to choose another product that I didn't want and to top it off I still got a gift card because either I had spend more money or buy something from that amount to even my purchase out. Worst experience ever. Will not be taking my buisness here anymore.
Response from Fragrance OutletJan 3, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Valued C.
Sold me the crappy stuff in a hurry
Valued C.
False advertising. They said buy one get one 50%. They didn’t give me that price.
Response from Fragrance OutletJan 3, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.