customer
Staff was very knowledgeable
Staff was very knowledgeable, showed me exactly what I asked for. I was in and out in minutes, prices were a bit higher than I expected though.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
Staff was very knowledgeable, showed me exactly what I asked for. I was in and out in minutes, prices were a bit higher than I expected though.
keith T.
The communication and her knowledge of all the products was GREAT. I really don't want to shop anywhere else
MeMe
Very good customer service. Need better sale prices.
Remy
My experience was great. The service I received was excellent. Though, as a customer as myself, I would have appreciated it if it weren’t obvious that I was being annoying and I’d like to apologize if my actions/questions may have caused any annoyance. As someone with experience in customer service and from a human aspect, the customer comes first. My job is to love and make their day better than they walked in that door. Call me emotional but I feel it’s fair. The world is already terrible. Anywho. Thank you so much to the young lady that helped made my experience easy and for her patience. God bless yall.
Nicko
Kim,,, knows her stuff. Great personality, we'll be back soon!
Marcus B.
The service was fine. I am only concerned about the pricing of some of the fragrances. If this is an outlet, shouldn't the price be lower than the original manufacturer? I don't consider 5$ off an discount!
Valued C.
Employees were very nice and helpful. One thing I didn't like was there were a couple perfumes I really wanted to try but was told I couldn't because they didn't have any testers available . Was told their testers were old and smelt like just alcohol. So just went with what I bought in the past .
Valued C.
Great customer service