Jaden G.
9/10 experience
Fragflex is always the first website I check when I’m looking to find a good deal on a fragrance. I was a huge supporter of fragrancebuy before it split off into fragflex for the US market. The deals are great, the customer service is excellent, and I will certainly purchase again. Although, I do have one major complaint. I wish I could choose a different shipping provider other than FedEx for the free shipping discount. I spent over 150 dollars and earned the free shipping bonus, and noticed that it didn’t say a specific provider. I was skeptical but just went along with it. My package got delayed for nearly 2 weeks before I tried rerouting it to a local FedEx pickup location, which it arrived at after being delayed a few more times. I hate FedEx. Overall great company though.
Response from FragflexJan 23, 2026
Thank you for your feedback! We’re glad you continue to enjoy our deals, selection, and customer service. We appreciate your note about FedEx and free shipping—we understand how frustrating delays can be and will take your feedback into consideration as we work to improve the shipping experience. We look forward to serving you again. Best regards, FragFlex Team