Sofy
I'm a regular customer and shipping is…
I'm a regular customer and shipping is usually super fast but this time It took a little longer! That's the only reason for the 3 stars
Response from FragflexJun 30, 2026
Hello Solange, Thank you for sharing your feedback with us. We are sincerely sorry to hear that your delivery took longer than expected and for the frustration this experience caused you. We always strive to get our orders processed and delivered as quickly as possible, and your satisfaction is our top priority. We have just sent a direct email to the address associated so we can connect with you personally and ensure you are fully taken care of. Please take a moment to check your inbox, we look forward to hearing back from you soon! Best Regards, The FragFlex Team



