Herve G.
A load has not been picked up and…
A load has not been picked up and nobody answers me.

FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load.Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service.FREE — Shippers can get estimates and book loads for free when they go with FR8Star.FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back.SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with.QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport.At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight.The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight.With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible.Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
FR8Star (fr8star.com) has 346 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Taxis & Public Transport · Lincoln, Nebraska
Excellent

Taxis & Public Transport
Excellent

Taxis & Public Transport · Fairfield, New Jersey
Excellent
Taxis & Public Transport
Excellent
Showing 5 reviews with 2 stars · Clear filters
Herve G.
A load has not been picked up and nobody answers me.
Wesley W.
Machine was picked up 4 days late from promise date. The positive, the machine showed up when promised that date, the driver that delivered it was great
John N.
Had a price we agreed on, and out of no where I was told I had to pay more because the size was incorrect and cause another shipment get get dropped. When shipment arrived, the driver told no other shipment was planned on the route. So I felt I got cheated.
Response from FR8StarJun 28, 2023
Sorry to hear about this John. The transportation companies that bid on loads work off of the provided dimensions and we also ask that those dimensions are verified by the owner of the equipment. When the dims are off by inches or if the weight is incorrect, it can push a load into an oversized load which requires additional permits or a different trailer. is regulated by each state that the load travels through.
Kevin
Didn’t get it delivered on time! Didn’t communicate that there was any problems delivery got it delivered two days late
Response from FR8StarApr 20, 2023
We're sorry to hear that your experience fell short of your expectations. We take all feedback seriously and are committed to improving our services. Please contact us directly so we can work towards resolving the issue to your satisfaction.
Fran P.
When load arrive and could not be unloaded because Bobcat was accepted in pieces by driver, and was later told “Drivers just drive”. I hired a transport company that did not deliver a great experience. The driver was not equipped to get the load off the vehicle. They should be paying me since I solved their issue.
Response from FR8StarFeb 24, 2023
Thank you for your feedback Fran. We are sorry to hear about your less than satisfactory unloading experience. The FR8Star team appreciates your feedback and would like to contact you to go into further details about this particular experience with this carrier. We want to ensure loading and unloading methodology is clear and executed correctly at time of booking and delivery.