Natalie L.
No return policy & very expensive
There is no return policy, so I was charged for 6 months when I didn't use it.

Foyr Neo is the first-ever design software that allows for a complete, end-to-end interior design workflow, in just one tool. With Neo, professionals can quickly and easily create and showcase their designs -- before any real-life work takes place -- so they can get instant feedback from clients and ensure the finished product is perfect. From Fortune 500 companies to boutique design and architectural firms, thousands of people around the world use Neo to connect with clients, design incredible interiors, and experience the infinity of imagination.
Foyr Neo (foyr.com) has 174 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Natalie L.
There is no return policy, so I was charged for 6 months when I didn't use it.
Jonathan W.
3d walk around feature is great however getting a design produced quickly and accurately is very difficult and time consuming. Not enough pre-made kitchen unit models that suit the UK market. Gone over to Articad
Response from Foyr NeoJan 30, 2023
Hi Jonathan, We aim to provide an exceptional experience for all our customers. We are sorry that we missed the mark in your case.We use feedback like yours to improve as a company and we appreciate you taking the time to share it with us. Despite that, we are glad to hear that you enjoyed using the 3D Walkthrough Feature.
Payton V.
They keep on calling and texting after I tell them that I'm not interested in their updates, so I got mad and asked them if they can remove my account and they have yet to do it.
Response from Foyr NeoSep 2, 2021
Hi Payton, We are sorry to hear about your experience and apologies for the inconvenience caused. We'll check how this occurred and take corrective actions. To make up for our mistake, we would like to offer you a huge discount on your subscription. Please email us on [email protected] anytime you plan to come back and we'll make sure we have an amazing discount waiting for you. Regards, Team Foyr
Rubens A.
I have been charged $79 for a subscription that I wasn't even aware of, I have contact them by email in the 1st day after being charged and they refuse to refund me. UPDATE: After few e-mails , I had to message the co-founder to help with my simple request and he managed to initiate my refund. Foyr Neo wrote: "Since it's a company policy ..., we don't generally issue refunds" So please be aware!
Response from Foyr NeoJun 30, 2021
Hi Rubens, Our customers love us for our customer service but we may have missed the mark in your case. We have a customer friendly company policy regarding refunds and refund money in all genuine cases. Sometimes customers cancel due to other reasons, and we review such matters on a case by case basis with a view to help the customer. We're happy to see that your issue was resolved to your satisfaction. Please find us at [email protected] if you have any more issues. Thank you