Foyr NeoReviews of foyr.com

The software is just OK. It's limited in what it can do. The bigger issue is that it is tough to cancel your membership. The account page has a Cancel button that doesn't let you cancel. Instead, it just offers you a cheaper plan option and asks you to fill out a form explaining why you want to cancel. All that just to then tell you that you have to contact your account rep to cancel. Don't bother using the chat support feature to try to cancel. They will tell you that you can use the cancel button from the account page, but you cannot. Last year, I didn't cancel in time, and when I called about the charges and said I wanted to cancel, they said it was too bad. This year, I'm having to jump through hoops to cancel.

Cannot handle large projects with multiple floors. Does strange things when creating new projects, creates weird geometry, moves and rotates products for absolutely no reason and then crashes losing hours of work. Easy to use with OK renders but doesn't integrate with other CAD packages. Would not use for technical drawings as not accurate enough for experienced interior designers I would recommend Sketchup, Lumion or Twinmotion. Can only handle simple room designs even on a powerful machine

Horrible cancellation policy, they will charge you prior to end of contract and do not give a refund when you cancel two weeks before end of contract. The software was not worth it, for example it’s not disability friendly, had limited selection of furniture, and limitations to vaulting designs. It’s a scam.

This company is a complete scam. I had a year’s subscription which I cancelled the week prior to it renewing. Apparently I was still charged, I spoke with CS and they were unknowledgeable. They couldn’t understand that I was having trouble canceling as their program is naturally glitchy. They tried to bargain with me offering to credit me at 50% off. I said I do not want a subscription to your program. CS said they’d be in touch with me on solutions, crickets. Followed up with them again, no response. Disputed with my CC and finally someone from CS reached out. Turns out I was still charged for this. This company is desperate for sales. If you subscribe to well known design programs such as Adobe or Autodesk, they will give you a refund within 30 days of renewal. This company makes it very difficult to cancel and they purposely make it challenging so they can take your money. I’m disgusted.

I ordered the software to try on a small project. I'm trying to cancel my account and this company is borderline harassing. They require you to answer questions, then make an appointment to cancel. When you reach out to support, they again go around and around on keeping the account and still won't cancel it without forwarding it to another person. Beware before giving them money then trying to get out of it!

UNPROFESSIONAL and honestly, a SCAM. I decided to try them out for a small project, and it was okay, but there were some learning curves, and also, having to keep purchasing credits was annoying. I canceled my subscription, and they kept trying to charge me. I sent an email explaining that I was canceling my subscription, and now they keep spamming my email and phone asking for feedback. It's been about 2 months since I canceled, I've tried to tell them to stop contacting me, and I've blocked email. Now they have been harassing my phone.

I am a recent purchaser, and I am sorry to tell you that I can't give Neo more than 1 star. Here's an outline of my experience: 1) I've reported defects, but they have not been resolved. For example, the ruler functions don't work properly, and they are critical. 2) There is no written documentation on the product - to learn it you use 'master classes'. An experienced user will help you learn the software during Google Meet session. These are limited to 1 hour and require scheduling your time and their time, limiting your progress. The person assigned to me disappeared - stopped showing up on line. 3) The tool set is NOT intuitive. I was able to learn to design a kitchen, but I'm retired and have time to practice. 4) After several master classes, I don't know how every thing works, again due to the fact there is no documentation or tutorial. 5) The use of YouTube for training is awful. Some of the vids are for a prior version. 6) Now I have to do another design, but I'm concerned about investing time again because of the bugs I reported. I could go on, but you get the idea - it's not easy to learn, and there are serious bugs with the tools. 7) Neo sent me a welcome email and it stated they had tech support 24x7, but when I tried to reach TS via their Chat tool, they were all off line - so no tech support. So, I can't recommend this to anyone. 8) They offer 2 weeks of free time before they bill you, but with all of the issues, you can't actually learn this in 2 weeks.

Foyr Neo is a scam :) I was using Foyr Neo for several months, wanted to switch to sketchup and other renderer as it is a lot cheaper and more efficient for my work. I had more than 70 render credits remaining and once I wanted to cancel my subscription, I was told I will lose all my credits (already paid for) and will lose all my projects. DO NOT USE FOYR NEO!!!