FoxyskatesAt FoxySkates we pride ourselves in providing premium quality, comfortable and stylish roller skates for indoor and outdoor use! No longer do you have to sacrifice style for quality. Roll in a new pair of FoxySkates Premium Women's Roller Skates Today!
Foxyskates (foxyskates.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Keely V.
I received the wrong order. The customer service was great at first, wanted to just return the wrong pair and get the right pair instead. However, after I was given the return slip and sent the skates and tool back, I haven’t received any response to my emails for over a month.
Charissa L.
Terrible customer service. Even if I loved the product, I would not use this company again. Skates are cute but no better than the cheaper versions on Amazon.
Dory B.
The skates for my 7 year old granddaughter were a 9 adult. I asked for a 9 children size. Not sure how to send them back Please call me 512 743 1388
Carmen G.
Purchased a pair of dazzling pink 10’s with a pink skate tool for $78.98USD on 9/18/2023. Label created on 9/18/2023 at 5:19pm. No updates, no warning, no communication. FedEx never received the package. Thankfully I checked their “return policy” that states you may only get a refund 30 days after your initial purchase date. I emailed and was told that I WAS in fact emailed and told of the delay d/t a sell out of that product. I don’t appreciate being lied to. I definitely went back and checked to see if I had missed that email. The email they claim to have sent me does not exist. I have requested a refund. I will be in contact with my bank if my money is not expressly returned to me.
Nad
Requested to cancel my order before it was shipped but customer service ignored my request and went ahead with shipping. Then they are expecting me to pay for the return.
Lauren S.
My order took over a month to ship, I was told through customer service that it would take only 2 weeks. Customer service was prompt on replies at first, I was told I could cancel anytime, but after a month I asked to cancel/ get a refund and they no longer responded to me after multiple emails. They shipped my order which I no longer needed/wanted as expressed in my emails.
Harrelson
False advertising, poor post sale support, required threat of financial institution action to do anything.
Charlotte B.
We never received our order and it hasn’t even shipped 12 days later.
