Rich K.
Positive reviews have to be bots
I can’t imagine anyone getting real value from this card. I used it for a year and actually upgraded to the elite membership since I run a business and travel often. There wasn’t a single instance in an entire year where the rate was cheaper than the standard hotel rate. It was actually more on certain occasions. With airlines, there was no value. With rental cars there was no cost benefit with the founders corporate code. It was a waste of time and money and no one should endorse this product. *Response to their reply* - I never reached out about the upgraded statuses because they were never cheaper. They were actually more expensive on many occasions. It became clear very quickly that this was not a valuable resource, so I went back to using a previous corporate code which did have discounts available. Mentioning "thousands of savings" is very disingenuous as well. I travel multiple times a month and there was not a single instance where there were potential savings on any travel status upgrades provided. They are base-level upgrades. Work on upgrading your product.
Response from FoundersCardMar 14, 2025
Hi Rich, we're very sorry to hear this feedback. First, our reviews on TrustPilot are authentic and verified. TrustPilot nor FoundersCard have "bots" that leave reviews here. Next, we're very sorry to see you go after only one year. I see that you joined in 2024 and redeemed four of our travel status upgrades that would have saved you thousands of dollars from the normal earning requirements. You reached out one time about not seeing a discount with the rental car brand you're referring to, but based on the screenshot you shared with us, you were using another company's corporate code, not FoundersCard. We explained that via email but never heard back from you. We have 24/7 live agent support with no hold times on our phones and we absolutely would have loved the opportunity to address any issues you were having. If you'd ever want to have a conversation to turn this around, we'd love to talk to you. In the meantime, we are sorry Membership wasn't a fit for you and we wish you the best.