Wayne D.
The helpdesk is 10 out of 10 !!!
I wouldn't call myself a "normal" customer. In fact, I'm not even a customer, however, I did have to ask for help from Forward Email's support team, because someone had hacked my domain registrar (and domain name) and had changed the Name Servers to Forward Email, which meant I was totally locked out of my e-mail and website. The helpdesk/support team were AMAZING. Within a few short minutes, they had shut down the hacker's account and disabled all services..... so at least things were going to get worse, while my registrar sorted their shit out. So, to sum-up, the support team are "10 out of 10".



