GarminReviews of forums.garmin.com

My shipment from garmin was lost by UPS - not Garmin's fault. UPS said I would need to connect with Garmin about the lost package. Garmin makes it impossible to find a topic in their support center that provides help, their chat function is not available on iPhones apparently, phone options do not have any option for this type of support, so I have resorted to old fashioned emails. It should not be this hard to connect and get a replacement for a lost package.

Bought the Marq Commander Gen 2 and all is well so far. Purchased form a reputable jewellers as i would not trust an expensive item to be handled by a courier. I asked their 'customer service' dept a very simple question and it has now been two weeks waiting for a reply......

I have purchased an epic pro 2, I did this for additional and improved fitness information including apps used for tennis that no other watch company does. I was very worried about the large purchase cost but assured by the high level of metrics I'd gain I went for it. There are many good and bad points. The user interface is not friendly and feels very antiquated, also the HR monitor is very poor, constantly shifts loosing the rate then finding again during workouts. The workouts and apps are very good and this is the main feature I like, tracking accurate on water and land. Swimming metrics very good also. I cannot recommend though due to the high price and poor sensors which are key to fitness analytics

My watch face cracked after six weeks - it wasn't dropped, it didn't have anything dropped on it, I didn't bang my arm against anything, I just wore it on my wrist like a normal person and swam in an indoor pool a couple times a week. But the screen cracked, the support rep said it must be my fault and directed me to a site outlining Garmin's policy that any damage to any item at any time is never their problem. Then she told me I could send it in and exchange it for a new one if I paid an amount that was half the watch's original cost.

I've been using Edge bike computers for years. Unfortunately, they consistently fail to maintain a stable connection with accessories, including critical ones like radar and lights. The user interface is a mess: half of it is in dark mode and unreadable during the day, the other half is light mode and blinding at night. No responses to bug reports; It feels like they fired the developers and hired salespeople instead. The ecosystem is closed, with no real integration with Apple (and likely not with Google either). There's some undocumented by both sides collaboration with Strava, but it’s broken most of the time. If I were choosing today, I wouldn't go with their products. The quality has dropped to the level of ultra-cheap DTC brands you find on Chinese shopping sites — at 1/20th of the price.