GarminReviews of forums.garmin.com

Disappointed with the Garmin Forerunner 45 – Broken Strap Lug After normal use, one of the strap attachment points broke directly off the watch case. The problem is not the strap itself, but the structural part of the case where the strap is attached. I find it unacceptable that a sports watch designed for running can develop this kind of structural failure. Even though the watch is out of warranty, I expected better durability, especially from a device specifically designed for sports and physical activity. As a result, the watch has become practically unusable without a repair, which may not even be available or economically worthwhile. I expected much better build quality from Garmin.

The app is so shit. It never connects. I ran a half marathon and I am still waiting to see it on the app. Just use Strava.

This is the third time I've had to contact customer support about a faulty Garmin Zumo unit and on each occasion the only option is to make an exchange which costs more, never once have they offered to repair or replace the faulty unit, always just " this is the option you can take it or leave it if you want" These are massively expensive units designed specifically for motorcycle use and they are just not good enough to last more than a couple of years it would seem, I will not be buying anything further from these people - they are just a rip off

I bought a forerunner 570 in June. I wear it everyday for daily use and the bezel has chipped. Garmin have said it is out of warranty and they don’t cover daily wear and tear. The watch was over £400 and they offered to replace it with a price of an extra £140 which means I would be paying over £500 for a watch that’s not guaranteed for the same thing to happen again. Definitely not worth the money and not for daily wear and tear as it’s not robust enough.

I have experienced the same issue as many others on here. The HR and step count function has stopped working. After several factory resets I contacted Garmin and they just offered 25% off a new watch. Can't even use the discount on anything that has a discount, or on new products, so it's a complete waste of time. I asked about repairs but they dont offer this. Will no longer be buying Garmin products. Shame as initially liked the product with triathlon function

I bought a Venue 3 watch. Excited to use it. Had issues with trying to get it to download a music app. Frustrated, I wanted to try a different product and I gave it a chance. Because of this I will be returning the watch.

Garmin forums are a goldmine for gearheads and tech enthusiasts. If you're into fitness tracking, navigation, or smartwatches, this is your hub. The community is passionate, the advice is spot-on, and the support is top-notch. Whether you're troubleshooting a device or just swapping tips, you'll find exactly what you need. It's not just a forum; it's a thriving ecosystem of knowledge and camaraderie. Highly recommended for anyone serious about their gadgets.

I've been waiting for an hour and a half to chat with a Garmin representative, which could have been avoided had their website functioned reasonably. I started out second in the queue, mysteriously jumped to third, and have been first in the queue for nearly an hour. My Garmin Mini Reach does what it's supposed to do, though it is very clunky to operate. Garmin's customer service is inexcusable. Update: after writing this I left the chatbox open just for ducks, went out for dinner, came back an hour later, and I was still "First in Queue." What a joke.