GarminReviews of forums.garmin.com

I have Life time map update garmin gps.butbtheybsay there is no life time update on it.i have an invoice shows life time update but they don't accept.frustrating customer service

I had a very poor customer experience when shopping with Garmin. My product failed to be delivered. Garmin acknowledged their failure to deliver the product, but were unwilling to offer me a timely refund until the product was returned. I will not purchase from Garmin again.

Well known issue, strap connector on forerunner 645 broke. Watch working fine. Garmin offered "sincere apologies, and little else. 30% off new watch which could likely have same issue. Garmin making customers pay for known design fault. Disgraceful for such a pricey product

Really poor customer service, total lack of customer facing service and understanding. Would appear that they would rather drag themselves through the dirt than spend a few £’s to keep a customer happy.

Great smart watches, haven’t had an issue . However, the first time I have to use customer support for a $300 titanium watch band which lost screws time and time again (almost losing my watch completely in a few cases as it was a divers band,) they could not provide replacement screws for the links (which every jeweler I contacted could not replace) and could only offer I buy a new one at 10% off. Incredibly disappointed as the band was even a year old and I would have to spend another $270 plus tax… for what is probably a $0.03 part. Almost seems by design, like the flaw in the screws of the band is intentional… so you need to buy a new one or a whole new watch for that matter… Be warned… don’t buy the QuickFit® 26 Carbon Gray DLC Titanium Dive Band PART NUMBER010-12580-00

bad and slow support not working the problem only copy+paste some general answers

The updates we pay for on our CRV are worthless. I called Garmin to complain, and was told that if I did not like the updates, I shouldn't get them. Essentially, "shove it". VERY Hard dudes.

I looked on the site to get product info on the Forerunner 255 smart watch and it told me it had built-in music storage so I bought one - not from Garmin- because my son didn't want to take his phone with him on a run. When he tried to set it up it became apparent it DOESN'T have built-in music storage only the 255 Music does. When I contacted Garmin they basically said sorry it's wrong but nothing we can do about it. How about making sure the information on YOUR website about YOUR products is correct? Useless!