Darkspirit
Lying funding firm
I had a beta account and they deactivated it without a warning. I contacted them and they told me that they want to save money by shutting down the beta accounts but I can activate mine anytime I want by contacting them. I contacted them today and the same guy told me that he will not activate my account because the management decided to close these accounts. The only problem is that they did not send me a message or something about the new info. They are lying, they are scamming people, and they do not care about the customers. That's Fortunes Funding!
Response from Fortunes FundingMay 18, 2023
Dear Mate Nemeth, Thank you for sharing your concerns. We sincerely apologize for the confusion and inconvenience you've experienced with regard to your beta account. It was never our intention to leave you in the dark regarding the changes we made, and we deeply regret the communication breakdown that took place. We understand how this might have led to a disappointing experience, and for that, we are truly sorry. In line with our commitment to maintain transparency and open communication, we will review our procedures to ensure that such situations do not reoccur. We understand how vital clear and timely communication is, especially when it affects our valued customers like yourself. Please know that we never intended to mislead you or any of our customers. The decision to close beta accounts was based on several factors and was not taken lightly. We are here to support all our clients, and the last thing we want is for you to feel as though we don't value your patronage. We assure you that we are not in the business of scamming people. Our goal is to provide an environment where traders can grow and thrive, and we deeply regret that your experience has not reflected this commitment. Once again, we apologize for the confusion and we appreciate your feedback. If you have any other concerns or need further assistance, please do not hesitate to reach out to us. Best regards, Fortunes Funding Support Team