Fortunes FundingReviews of fortunesfunding.com

Response from Fortunes FundingOct 9, 2023

Dear Noel Angus, We apologize for any inconvenience you've experienced. However, after conducting a thorough review, we were unable to confirm any orders or transactions currently on hold within our system. We understand the importance of timely trading and assure you that our platform is designed to process orders efficiently. To resolve your issue promptly, we recommend reaching out to our dedicated support team, available 24/7 via our website. They will be more than happy to assist you in addressing any concerns or issues you may be facing with your trading activities. Your satisfaction is our top priority, and we appreciate your understanding and patience. Please don't hesitate to contact our support team for immediate assistance. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingOct 9, 2023

Dear Samarpreet singh, Thank you for taking the time to provide us with your feedback. We value the input of our traders, and your comment about commission is duly noted. We are continually reviewing our fee structure to ensure that it aligns with the best interests of our trading community. Your perspective helps us in this process. If you have any specific suggestions or concerns regarding our commission structure or any other aspect of our services, please feel free to share them with us. Your insights are invaluable as we work to enhance the trading experience for all our traders. Once again, thank you for your feedback, and we are here to assist you further should you have any questions or need further assistance. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingSep 25, 2023

Dear Valued Trader, Thank you for reaching out to us, and I apologize for any inconvenience you may have experienced. Your feedback is important to us, and we take it seriously. I'm sorry to hear that you haven't received a response to your Instagram DM. We aim to provide timely and efficient customer support through all our channels, including social media, and it seems we fell short in this instance. To assist you better, could you please provide us with your Instagram handle or the specific message you sent? This will help us locate your inquiry and address it promptly. Alternatively, you can also provide your contact details, and we will reach out to you directly. Again, I apologize for the delay in our response. We will do our best to rectify this situation and ensure you receive the assistance you need. Thank you for your patience and for giving us the opportunity to improve our service. Warm Regards, Fortunes Funding Support Team

Response from Fortunes FundingSep 25, 2023

Dear Tristan, Thank you for bringing your concern about lot size limitations on indices to our attention. We understand that this is an important matter for you, and we appreciate your feedback. Why do we have a Lot Size Limit? We want to avoid gambling behaviors, because we know that most of the failed challenges are due to opening huge positions without a clear expectation or analysis at all. Limiting the lot size will avoid traders to have this behavior and will induce good risk management practices. We value your business and want to ensure that your trading experience is as smooth as possible. Our team is here to help you navigate any challenges you may encounter. Thank you for bringing this matter to our attention, and we look forward to assisting you further. Warm Regards, Fortunes Funding Support Team

Response from Fortunes FundingSep 7, 2023

Dear Jordan, We deeply value transparency and integrity in all our dealings and appreciate you taking the time to express your concerns. During our investigation into your account, it was determined that there were certain trading behaviors that align with market manipulation. These actions, unfortunately, are not indicative of genuine trading strategies and breach the terms of our trading agreement. Consequently, as a result of this investigation, all current contracts and services associated with this account have been terminated. We regret to inform you that you will be prohibited from utilizing Fortunes Funding's services in the future. We understand that this may be disappointing, but it is imperative for us to uphold the integrity and fairness of our platform for all users. If you have further questions or require clarification on the specifics, please feel free to allow us to connect you with our risk team. Best Regards, Fortunes Funding Support Team

Response from Fortunes FundingAug 22, 2023

Dear Sergey Savelyev, We apologize for the inconvenience you've faced. It seems there might be an issue with your current payment method. To resolve this, we recommend trying a different debit/credit card or utilizing an alternative payment method. Additionally, we offer the option to make payments using cryptocurrency. Please explore these alternatives, and if you encounter any further difficulties, feel free to reach out to our customer support team for assistance. We're here to help you get started on your trading journey with us. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingAug 14, 2023

Dear Valued Trader, We're sorry to hear about your experience. The 5% daily loss limit is designed to help traders manage their risk and protect their accounts, as well as manage the risk taken on by the prop firm. It's important to note that this limit considers the balance or equity, whichever is greater, and it resets each day at 5 PM. We apologize for any confusion you may have experienced regarding this aspect of our trading structure. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingAug 14, 2023

Dear CALL YOUR CPAs ATTORNEYS, We understand the importance of prompt assistance. Rest assured, we've already processed the name change you requested across all our systems and platforms. If you encounter any further issues or have additional concerns, please don't hesitate to reach out. We appreciate your patience and understanding. Best regards, Fortunes Funding Support Team