Fortunes FundingReviews of fortunesfunding.com

Response from Fortunes FundingMay 2, 2023

Dear preston.berry, Thank you for taking the time to provide your feedback. We're glad to hear that you find our program and spreads to be great. Regarding the delay in activating funded accounts, we do understand that waiting can be frustrating. However, please know that we have a specific process in place to ensure that we meet our risk management requirements as a prop firm. Each department must perform the necessary audits for each challenge evaluation, which takes time. By following this schedule, we can adequately assess and manage our risks while ensuring the best possible outcome for our traders. We appreciate your patience and understanding during this process, and we're always looking for ways to improve our services. If you have any further suggestions or concerns, please don't hesitate to reach out to us. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingApr 12, 2023

Dear stahirugmail.com, Thank you for bringing this to our attention. We understand that these issues can be frustrating for our customers, and we are committed to improving in these areas. Regarding the frequent changes in rules, we strive to maintain a high level of integrity and transparency in all of our operations. As a result, we may need to make changes to our rules and policies from time to time to ensure that they align with industry best practices and regulatory requirements. However, we recognize that these changes can be disruptive for our customers, and we will do our best to communicate any updates clearly and in a timely manner. With regard to the slow processing of data, we understand that this can impact the trading experience for our customers. We are constantly working to improve our infrastructure and processes to ensure that our customers have access to the fastest and most reliable data possible. We appreciate your feedback on our prices, commissions, and spreads. We are committed to providing our customers with the best value possible, and we are pleased to hear that you have had a positive experience in this regard. Thank you for choosing our prop firm, and please do not hesitate to reach out to us if you have any further concerns or feedback. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingMar 24, 2023

Dear Mabombo Jeffrey Xoliwe, Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the time frame in which you received your funded trading account. We understand that time is of the essence in the trading world and we strive to provide ease of access to our traders. Please know that we take your feedback seriously and will continue to work towards providing fast and efficient service to our traders. It is important to note that once a trader becomes funded, KYC verification needs to be completed as well as the trader agreement contract, before a trader can join our firm. We apologize for any inconvenience this may have caused. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are always available to assist you in any way we can. Thank you again for your feedback and we hope to have the opportunity to provide you with a better trading experience in the future. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingMar 24, 2023

Dear ICT Trader OSM, Thank you for taking the time to share your feedback with us. We appreciate your comments and value your input as we strive to provide the best possible experience to all of our traders. Our goal is to consistently deliver excellent service and support to our traders, and we understand that this can only be achieved through ongoing training and development of our support associates. We are committed to this goal and take all feedback seriously to improve our services. We apologize for any inconvenience that you may have experienced and we assure you that our customer support team is always available to assist you in any way that we can. We appreciate your business and hope to have the opportunity to provide you with a better trading experience in the future. If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can. Thank you again for your feedback and for choosing us on your trading journey. Best regards, Fortunes Funding Support Team