Fortunes FundingReviews of fortunesfunding.com

Response from Fortunes FundingMar 23, 2023

Thank you for sharing your feedback. We are sorry to hear that you are dissatisfied with our support and that your account has not been reinstated. At Fortunes Funding, we strive to provide exceptional customer service to all of our traders, and we apologize if you feel that we have not met your expectations in this regard. Regarding the policy on free beta accounts, we do require that these accounts be active in order to be maintained. We take our commitment to putting traders first very seriously, and our customer support team is always available to assist with any questions or concerns you may have. If you have any other questions, please do not hesitate to reach out to us. We are dedicated to ensuring that all of our traders have the best possible experience with our platform, and we are committed to working with you to address any issues and find a satisfactory solution. Thank you again for your feedback, and we hope that we can work together to resolve any concerns you may have. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingMar 24, 2023

Dear juliethomesgmail.com, Thank you for sharing your experience with us. We apologize for not being able to review your breached account efficiently during the time. We understand the importance of timely and efficient account reviews and we are sorry for any inconvenience this may have caused you. In order for us to investigate if a server issue took place from the broker, we would need to be sent your MetaTrader trading logs. We take all breach claims seriously and strive to provide the best trading experience for all of our traders. It is our mission to investigate the legitimacy of any breaches that may have occurred that were not due to a trader's own personal control. Please know that we continue to make improvements towards providing the best possible trading experience for our traders. If you require further assistance, our customer support team is always available to assist you in any way we can. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better trading experience in the future. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingMar 24, 2023

Dear Ashu Sharma, Thank you for taking the time to share your experience with us. After reviewing your case, we can see that your account was serviced on February 1st and that a breach occurred on February 10th after violating the 5 percent daily drawdown rule. We understand that this may not have been the outcome you were hoping for. It may be helpful to review the trades that were made and identify any potential areas for improvement. Please know that our customer support team is always available to assist you in any way that we can. We strive to provide the best possible trading experience for our traders, and we apologize for any inconvenience this may have caused. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you in any way we can. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better trading experience in the future. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingMar 24, 2023

Dear Michael Hernandez, Thank you for taking the time to share your feedback with us. We appreciate your honest comments and apologize for any confusion or disappointment you may have experienced. We understand your frustration with the changes in the challenge rules and dates, but we had to limit the number of giveaway accounts we could offer due to high demand. Additionally, we have a policy in place that prohibits offering additional promotional accounts to traders who have breached one of our rules or policies. Regarding the communication from our customer support team, we apologize for any confusion that may have resulted from receiving different explanations. We understand how important it is to have consistent and accurate information, and we will work to improve our communication going forward. We appreciate your feedback. Please do not hesitate to reach out to our customer support team with any further questions or concerns. We are always available to assist in any way we can. Thank you again for your feedback and for considering us in your trading journey Best regards, Fortunes Funding Support Team