Diane C.
Company just sends standard replies to…
Company just sends standard replies to everyone. Doesn’t read the customers experience. I am still trying to get their return address after at least 10 emails as I do not want their very small compensation offer. Happy to return items at my own expense but can’t get anyone to address this.
Response from ForttenderSep 28, 2026
Dear Diane Chinchen, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team