Brenda A.
Unreasonable return and reimbursement
I recently purchased a clothing item and was not satisfied with the quality of the item . I asked to obtain information on returning the item for a full refund and was only offered a compensation of $9. The refund should be $38.10. Needless to say I was insulted. I have no use for this item and I only wanted to return it and be refunded in full. The correspondence claims they are working towards my best Interest but it is very apparent this is not the case.
Response from ForttenderOct 20, 2026
Dear Brenda Arteche, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team