FortegraReviews of fortegra.com

I can't even give it a one star, I wouldn't recommend for nobody. This company is the worst that I've known, very disrespectful. I've been paying for furniture coverage with them for 3 years and my dinning set only has one year and it's all scratched up and they sent a technician who came with a marker to cover it up which I denied it because covering it up with a marker doesn't take away the fact that the wood is still exposed. Since I denied the technician's help they denied my claim for a dinning set that's all scratched up everywhere and has been discontinued in store for the same reason. I repeat this company is the worst.

Horrible!! Don't buy it!! Just like other reviews! They do everything to deny you. I have watermarks on furniture, paint peeling. And they still denied and won't cover it. Such a scam just getting your money.

They are literally a scam. Denied my claim twice. I purchased a set through rooms to go and added insurance as I have small kids at home. I had the dining set for just about a year, the paint started chipping on the table and so they had someone come in check, they denied the claim saying that it’s basic wear and tear. I had them do a second review because I was told that the insurance should cover that. When the person came to check the furniture, he said it wasn’t basic wear and tear and that it should be covered. Sure enough, two weeks later, they denied the claim. Seems like they’re doing everything to avoid replacing or fixing the furniture. Do not recommend.

Bought insurance to cover a storage unit. The unit got stolen and completely wiped clean. They want a proof of "tampering" inside the unit and the lock area to accept the claim. How does one get proof of tampering when the lock was cut and the contents of the unit and the cut lock all were taken away.. This insurance is uneless

They are scammers. They don’t cover anything.

Complete scammers and totally deceptive. Such a waste of money. Save your time, money, and energy because this company will deny your claim at all costs. They don’t honor the contract and deny what appears to be all claims, even clear manufacturer defects and accident damage. These are both clearly stated in the warranty contract but they say everything is “normal wear and tear” to deny your claim. I had to fight them for months to get my furniture looked at by their third party repair companies. The first repair company Furniture Solutions had someone call and diagnose my problem over the phone with pictures being sent to a cell number. They said it was clearly a manufacturer defect and they would order the replacement parts. I checked my claim two weeks later to find that Fortegra denied the claim even after the repair man said otherwise. I fought to get another technician to look at my chair since the first technician never actually came in person and was assigned the same tech. I had to call back and demand another repair technician. They sent in a second company named Restauro and the tech actually came to my home and said it was definitely a manufactured issue and could be easily fixed. I checked two weeks later to see Fortegra again denied my claim. Both times I was never notified by Fortegra that they denied my claim. It seems they will deny your claim no matter what the furniture repair techs say.

When I made my purchase, Room To Go store staff assured me that if I bought the extra insurance from Fortegra, it would cover me in case of being scratched by a ballpoint pen or nail polish or burned by a cigarette. Since I have small children at home, I bought the extended insurance package for 3 years. But now the insurance won't cover my case. This is a blatant deception.

DECEPTION. In the contract it states "coverage for accidental punctures, cuts, rips...cause by a single accident." I made a claim and the denial reason was and I quote, " the damage was not natural aging/peeling." They clearly only want to take your money and NOT honor their Service Contract. DO NOT PURCHASE FORTEGRA'S SERVICE CONTRACT.