FortegraReviews of fortegra.com

I purchased a Maytag dryer and washer from Badcock in Feb. 2023. I also purchased a 3yr warranty for each appliance. The Maytag 3yr extended warrty was $249.99 and the Maytag dry 3yr extended warranty was $199.99 and these extended warranties are through Fortegra. On Feb. 24 2025 my dryer went out. I reached out to Fortegra and they sent my claim to a company named Vehtechnology. Vehtech reached out to me on Feb. 25 2025 it tool a couple of days for them to get things started. Ihad to wait for the part to mailed to me and when I received the parts I had to I had to call them it took a couple of days for them to send a tech out to work on my dryer. On March 12 2025 a tech came out and worked on my dryer after working on it, my dryer started smoking from on the inside and set off all of my smoke detectors off in my home. I called Vehtech back. The communication is awful for these companies. I left messages, voicemails for someone to call me back. Finally I called and spoke with a Mr. Harris after I told them I was reporting them to the BBB. Harris told me that someone would be out on March 27 2025 no one showed up until the next day. When the next tech came out he could not fix my dryer because another different part had to be ordered. It is April 2 2025 and I am still waiting on a part for my dryer to be fixed. I called Fortegra and tried to talk to them but they were no help. At this point I want a full refund back for my extended 3yr warranties ack for my dryer and my washer. I could have went out and purchased a new dryer by now. This is not good customer service from either company and they both are giving me the run around.

WOW. My insurance agent hooked me up with Lyndon southern INS. which is affiliated with fortegra. Won't let that happen again. You would think with all these negative reviews they would at least try a little better. No pride in their work or company. They just want a pay check for the crappy work they do.

My personal experience with this Insurance company. A 3 year policy was taken out with the puchase of an approved used car. First claim involved a slight damage to the alloy wheel (which was previously diamond cut). This meant a further diamond cut was not possible, but a new replacement for£750/-. The company will only contribute £150/- towards the claim and not the full amount. For tyre cover, insurance will contribute £50/- per repair, and £300/- maximum. BEWARE, THIS INSURANCE TO BE AVOIDED. IT IS NOT WORTH IT.

Total scam! They deny all claims! Not worth it. I wish I would have read reviews before buying!

I wish I could give them negative stars. I feel sorry for anyone with a policy with Fortegra, it isn’t worth the paper it is printed on. I had a water leak inside a wall that I did not discover until it had molded. Guess what- not covered because I cannot see through walls and it took me over 48 hours to discover it.

TERRIBLE. 1st claim denied. They said what happened and I said I don't know all the stitches are coming out of the couch. They asked how did it happen? Was it from normal wear and tear? I said I don't know send a technician out to assess. They said sounds like normal wear and tear. Denied! 2nd claim for accidental pet damage (says it's covered on brochure). Sends tech out this time. He puts in for parts to fix issue. Denied! They sent email showing small print that said not covered for pet damage. Terrible company! Save your money to hire someone to just fix your furniture.

They rejected our claim for a repair since the warranty expired on a Saturday (when they were not open to file a claim) and I called the following Monday. This was even after I personally contacted the store, where we bought the power recliners from, to see what I should do about the issue with the power button. The store gave me the number to call which I did - on a date in which Fortegra was open.

They wouldn't honor the contract stating multiple reasons.