FortegraReviews of fortegra.com

Had a sofa and chaise that was sinking badly. They covered the sofa, but not the chaise, even though both had the same sinking problem. They said the chaise was a cushion problem that was not covered. We escalated and they sent another technician from the same company. This time all he reported was that it was not a manufacturing issue. Add to that - they no longer make a replacement sofa! There are no other options to escalate and they closed the ticket. Now I’m stuck with half of a broken couch. NEVER AGAIN WILL BUY ANYTHING Fortegra!

Terrible. Bought a warranty and nothing is covered???? Do not buy please.

I purchased a sofa from rooms to go they said if I get the insurance it's will guarantee anything that happens to the furniture. I had a spot and the said it cant be fixed. This insurance is called "Forte" its a scam.

I never experienced the unprofessional company I was sent the wrong finding and they sent a adjuster out was rude and and was two hr late for appointment they should be shut down for poor service

Purchased a warranty on furniture. Was not helped through the warranty, and sofa is still damaged and not functional.

My experience with Fortegra insurance, which was added to my used van purchase, has been disappointing. The contract is vague and difficult to understand. Despite assurances from the dealer that the policy would cover all parts, this was not the case. A month after purchasing the van, I encountered a breakdown that required the vehicle to be towed from Germany to the Czech Republic. I had to use my own van insurance to cover the towing, as Fortegra's policy did not cover this service. I then submitted an estimate for repairs totaling 70,000 Kč, which also included the cost of another tow from my home to the nearest service provider. However, Fortegra declined the claim, stating that the damaged part was not "greased" and therefore not covered. I attempted to dispute their decision, but nothing changed. Additionally, I requested reimbursement for the towing cost from my home to the repair shop, citing the coverage in the contract. This request was denied on the grounds that since the claim was fully declined, the towing cost was also not eligible. This experience has taught me a hard lesson: Fortegra insurance is dishonest and unreliable scamming insurance company. I strongly advise against purchasing any policy from them, as you are likely to receive no compensation if something goes wrong. Save yourself the trouble and potential financial loss - look for more reputable insurers.

They sell extended warranty products without stating exemption’s, and then deny warranty claims.

I recently purchased a 3-year extended warranty from Guard It Fortegra, which explicitly stated coverage for tears, spills, scratches, rips, cuts, gouges, and scuff marks when I purchased it. However, when I filed a claim due to the cushions sinking, fabric pilling, and stains, the technician came out, took pictures, and the insurance company denied my claim. They stated that they no longer cover stains, sinking, and pilling. Based on my experience, I would strongly advise against purchasing this warranty. It appears designed to deny all claims and effectively steal your money. I consider it a waste of both time and money, as you will likely not receive the coverage you were promised. CLAIM# 2337593