Form HealthReviews of formhealth.co

I did Form for several months. At first it was great, I started a medication and it was a big help. The dietician at first was helpful as well, gave some useful tips but didn’t require super strict adherence to calorie counts or things like that. However, it was a huge headache going back and forth with prior authorizations, refills, pharmacy stock issues, etc. I spent hours on the phone trying to get medication. Form doesn’t coordinate with pharmacies and they don’t publish their phone number, so my pharmacist couldn’t even call to try to coordinate with them. Ultimately, my insurance plan, after approving my PA finally, then did a blanket reversal and cancelled all GLP1s for everyone a couple months after I started. I can’t afford out of pocket full costs for the name brand medication. My doctor first assured me that we could look at other options but then it turns out none of them were appropriate for me. The doctor basically said if I wasn’t “focused” on my weight goals—ie willing to pay $1000 a month out of pocket for Wegovy—there wasn’t anything she could offer and recommended I “pause” my membership. She was adamant that compounded medication would not be safe and that the only acceptable form of GLP1s would be the name brands. The dietician kept giving me really generic advice and sending me links to food plans that included meat (I’m vegetarian ) and products with artificial sweeteners (I’m incredibly sensitive to those.) She told me I could look through these lists and look up the ingredients for each product, which honestly was just super stressful and time consuming. It didn’t feel personalized when so much of the advice was in the form of handouts not specific to my needs. I ended up cancelling after a couple of months of going off meds. Without medication, Form is just fairly generic diet advice and an app that harasses you to get on your scale. Oh and about that “free” scale they send you after you sign up and pay the fee: I got an EOB from my insurance company. Form billed them $200 a month for “remote physiologic monitoring.” That is why they require you to weigh 16 times a month—so they can bill your insurance for this “service.” This is on top of the copays you pay and the amount they bill insurance for your dietician and doctor visits. This seems super scammy to me, as they don’t actually look at your weights in between visits, and the dietician even said that frequent weights aren’t necessary. Weekly is fine for most people. The idea behind Form is solid, IF you don’t mind weighing yourself every other day; IF your insurance covers meds or you have the funds to pay the cost outright; IF you don’t have food allergies or dietary limitations that narrow your choices; and IF you have the time and energy to search for a pharmacy each month that has your medication in the dosage you need in stock.

The provider and dietitian were great. It’s the company I have an issue with. I was assigned two care members (an RN and a dietitian) and after four months, they sent me a message saying I would be assigned new providers and I basically had to start all over again. I told them that was unacceptable and I canceled my membership. I really liked my two providers so for them to do this was not cool. Plus they didn’t even give me a valid reason. It’s not like they left. Just keep this in mind as you decide whether or not you want to use their service. Why for a relationship with providers and then have them changed it makes no sense.

I would rate 0 but you have to provide a 1 star rating… I saw this program advertised on the Today Show under the impression that Lily was offering a discount price for products through Form Health and LilyDirect. That was not the case. There was no discount or assistance for meds and it cost me $600-$700 before I finally threw in the towel. Nothing was cover by insurance which again, I was under the impression it would be covered after paying the $99 application fee. That was in Jan and in May they started sending me invoices. I will say the doctor and dietitian were legitimate but the program itself was not helpful or cheap.

I'm leery about the practices of this company. I had begun the process of filling out forms from Form Health on the 14th of August. I was contacted by Krista Reese in a text on September 19th, 2024. I had provided my HSA Bank debit card number, didn't authorized a charge of $199.00. How can a company charge you for services not rendered. I've sent two emails and left messages and haven't heard back from any representative with Form Health. If this matter isn't resolved soon, I will be contacting the Massachusetts Secretary of State, the Massachusetts Department of Insurance and the BBB in their area.

Signed up for FormHealth August 26th. Had to wait until October 8th for an appointment. Now they have moved the appointment to November 12th. Of course they took my $199 but I have nothing to show for it.

Everything was going well with my original doctor but ever since she went on maternity leave, I feel like my needs have not been met. I was given 2 months worth of the same dosage for weight loss even after I explained that I had already been on this dose and would need to go up. And, as expected, my weigh loss has decreased to only 3lbs in the last 30 days. (I was previously on a higher dose and still have a minimum of 30lbs to lose). I can’t get a sooner appt with the new doctor and now I’m not getting responses regarding the appointment or my concerns from even the liaison. I never had theirs trouble from the Push app Drs and if it weren’t for the Rx discount, I would switch back in a heartbeat.

Provider failed to show up for appointment and then blamed me for making appointment outside of normal hours. The appointment was made 7am on a Thursday for an appointment Friday at 8:30am.

I signed up with Form, after it having been on a list provided by my insurance company. I was told there would be an undefined wait to be able to access any services, which I understood. What I didn’t expect was for my credit card to be charged a monthly $149 fee before I could even make an appointment to receive any services. Next, I was told my actual payment would be $249/month, which is $100 more than my original quote. I immediately cancelled my subscription with this dubious company (I’ve never experienced a medical company that charged fees before even the promise of services were delivered).