Form Health is the virtual medical weight loss clinic that provides individualized care from an ABOM-certified physician and CSOWM-certified Registered Dietitian. Learn more at formhealth.co.
Form Health (formhealth.co) has 804 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
formhealth.co
Website
formhealth.co
Category
Personal Care
Location
Boston, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Unfortunately, I am unable to provide a positive review so far. As a new subscriber, I have been trying to connect with the Form Health team for over a month leaving 4 messages within the last week and a half with no return call. I am beyond frustrated but am stuck using this service for now.
Response from Form HealthDec 2, 2025
Thank you for sharing this review. We're sorry to hear that you're having trouble reaching our team. A member of our team will be reaching out soon to assist you.
NA
Native
The app doesn’t actually help you do…
The app doesn’t actually help you do anything. You have to talk to the support team to do everything. Most of the doctors are rude and dismissive.
Response from Form HealthNov 10, 2025
Thank you for sharing your feedback. Our team would like to learn more about your experience and will be reaching out to learn more.
JF
Julia F.
Creepy, Annoying, Condescending service forced on me that intrudes on my relationship with my doctor.
This is a horrible program, forced on me by employer health insurance, as a condition for continuing my medication. I have a relationship with my doctor. This thing is sucking up a lot of my time with intrusive questions not related to weight loss, automatically scheduled me for appointments with service providers at inconvenient times, spams me with texts on holiday weekends, is making me use their connected scale (the same model as the one I already own that my whole family uses, except, you know, already connected to their service so they want me to use a second one), and, is just overall not able to provide the same level of care as the team that I, you know, see in person. It's immoral that insurance overrides my relationship with my doctor this way, and the entire posture of this service is time wasting, intrusive, clumsy, and condescending. The best part is that the billing is completely opaque, so I have no idea how much I'm going to be charged for this "value added" service.
Response from Form HealthOct 16, 2025
Hello, thank you for sharing your feedback with us. Our goal is to always provide high quality care to help you reach your weight and health goals. We would like to learn more about your experience, please email [email protected] so we can address your concerns directly.
BE
Br E.
Terrible service forced on my by employer
My company is forcing me to use this virtual service of medical people who don't know me, instead of using my personally chosen, well-respected, expert endocrinologist. I would never use this service as a choice. They will respond now and say they want to learn more. But all you need to know is that I am being forced to use this company despite the fact that I had a perfectly great program already.
Response from Form HealthOct 14, 2025
Thank you for sharing your feedback. Please reach out to [email protected] for a case-specific review so that we can address your concerns directly.
SC
Shauna C.
Horrible
Horrible! I don’t need this oversight when my own doctor monitors me. It’s intrusive.
Response from Form HealthOct 8, 2025
We appreciate your feedback, our goal is always to provide helpful and supportive care to help you reach your goals. We would like to learn more about your situation, a member of our team will be reaching out to see how we can assist you.
MA
Margaret
Horrific experience
I had a horrible experience with the doctors being overly invasive into multiple medical records unrelated to my weight loss journey and making it as difficult as possible to get zepbound which I’m using for inflammation and insulin sensitivity. Insurance forced me to use form health instead of going through my endocrinologist who wanted to oversee my usage with type 1 diabetes and insurance wouldn’t allow it. Form health has poorly educated doctors who have massive egos and aren’t interested in actually helping patients and avoid doing their jobs. I would ask insurance to go through another option if at all possible. I’m using it for real medical reasons and they did not care nor were willing to work with me Providing just my main medical record. Absolutely horrible service and people working for this org. They dropped me without any warning and have left me scrambling to pay out of pocket because I called them out for asking for medical records unrelated to zepbound. They asked to speak to multiple doctors that I see on the regular and they all approved the medication. Truly a bunch of assholes at form health with no compassion or understanding what so many of us are dealing with who have chronic disabilities such as type 1 diabetes and the constant time spent at doctors. I have never in my life had an org so invasive and horrible to work with.
Response from Form HealthSep 19, 2025
Hi Margaret, we appreciate you sharing your feedback and we'd like to learn more about your experience. Form Health clinicians are experts in weight management and collect recent medical records to ensure that we develop the best and safest treatment plan for you, taking into account other medications, conditions, and more. We take your concerns seriously and value your feedback. We would like to learn more about your experience, please email [email protected].
JJ
Jasmine J.
Not a professional site to adress your…
Not a professional site to adress your weight gain instead visit a professional doctor expert in weight loss
Response from Form HealthSep 3, 2025
Hi Jasmine, Form Health is a virtual medical weight loss clinic where every patient is paired with an expert Care Team that is led by an American Board of Obesity Medicine Physician and includes an Registered Dietitian. Our goal is to provide a comprehensive evidence-based treatment plan that includes nutrition, physical activity, behavioral support and FDA-approved medications, if appropriate. We'd like to learn more about your experience please email [email protected].
BB
Bryan B.
Constantly being asked for appointments…
Constantly being asked for appointments makes me feel like this place is just here to bill insurance.
Response from Form HealthAug 12, 2025
Thank you for sharing your feedback. We are always looking to improve the patient experience. We'd like to learn more about your experience, please email [email protected] so a member of our team can further assist you.