Stacy
Deceiptful
You pay the $99 and then you don’t hear from anybody except to receive an email stating you won’t be seen by an MD until approximately March. I have sent messages for a week now and still no responses. This is very deceiving especially when at sign up you complete all they ask for and are told you would hear from a doc and dietitian within 24-48 hours. I want a refund and will take my business to a company that VALUES their customers enough to respond to them.
Response from Form HealthJan 10, 2024
Thank you for taking the time to share your feedback with us. Your concerns are important to us and we want to assure you that our team is working to hard to reply to all messages and get new patients matched with their FORM Doctor and Registered Dietitian as soon as possible. We are committed to providing high quality personalized and evidence-based care for each of our patients. We apologize for the inconvenience and frustration you’ve experienced. Please reach out to [email protected] so we can process your refund and answer any questions.