Form.ioReviews of form.io

Customer service has been top notch and the product is EXACTLY what we were looking for.

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Every time I needed help, the team were always prompt in pointing me in the right direction.

Support was awesome, really helpful and super quick on getting back to me, thank you!

A powerful application with tons of features and a very friendly/efficient support team. Overall a great experience.

Overall library is good to use. However, it would be better if apiReference is added to the documentation which would be easy for the developers to use the library efficiently. ApiReference is something that could list out all possible options for each components of the form, all customizations that could be done with the form components, accepted value options for each custom options etc.

The form.io engine is great in many ways, but here are some of the less-than-ideal parts about their product that keep me from saying 5-stars: 1) The pricing is not very flexible, and in our case, somewhat high. We only use the UI elements, form designer and pdf-filler but none of the database/resources/submissions logic, but still have to pay for them. 2) The experience between the digital vs the PDF form filling don't entirely match. Certain field types aren't available on the PDF version, like address fields. 3) Lack of typing/documentation (TS declarations or JSDocs). If you decide to use the native FormIO components on your site, there is no built-in guidance about the properties/functions you can access. 4) Inconsistency with the support team. There are some absolute superstars in their CS team (shoutout to Jordan & Remy) who understand and resolve your issue in a single shot. At other times however, I've ended up in 2-week back-n-forths with their support team only and not getting a resolution.

The engine is great - is super easy to use, very extensible, and quick to deploy. Great platform for any sort of data capture.