Tiffany M.
Customer Service Lacking
My cabinet hardware came in a damaged box with handles all smooshed together. There was no packing slip or return information. When I emailed about the return I was just given a return address so put the hardware in a box and shipped it out. After two inquiries about a refund I got a rude email back saying I would only be refunded for a few because I didn't properly wrap hardware and they arrived damaged. They did't email me first to tell me this and the box they sent me was damaged!!!! Shady operation. Will not recommend them or ever use them again which is sad because I love my hardware. Not worth the effort....and lost money ordering from them.




