Jesse
Robot review.
This review is intented for another service, tradewithpat.com, of the same owner of this bot but I should point out that Trustpilot has currently placed a warning on the company's profile, which is another reason I feel it's important to share my own experience. I'm not making any claims about why Trustpilot has taken that action; I'm simply mentioning what is publicly shown on this platform. Since I cannot place a review for TWP there I will have to do it here. First off, the bot itself works as intended for the basic user. However, as soon as more in-depth questions about the bot are asked, emails sent to support get ignored, and my messages and chats get removed as spam from his social networks. Each and every topic I've raised has been about a different feature and is by no means repetitive, so I don't believe they should be considered spam. I'm starting to get the feeling that the company is trying to protect its image a bit too vehemently and is trying to dampen any criticism or negative feedback about its products. Every time I raise a question, I seem to get consistently ignored, which feels like a refusal of service to me. It's very disappointing to be forced to voice my concerns here, as this could have been entirely avoided if my questions had simply been addressed. Very sad that this is the only avenue left to take.. Bot: 4 stars Customer service: 1 star. Truly abysmal.
Response from Forex Robot NationSep 6, 2026
Hi Jesse, I’m glad to hear the bot itself has worked well for you, but you’re completely justified in being frustrated by the lack of support. If you submitted separate, legitimate questions and received no response, while your comments were removed as spam, that is not the experience we want anyone to have. We do use moderation and spam filters, but genuine product questions should not be dismissed or removed without explanation. I’d like to personally review what happened and make sure your questions are answered. Please contact us at [email protected] with the subject line “Review Follow-Up” and include the email address used for your purchase. I’ll make sure it is prioritized. We understand why you mentioned the warning displayed by Trustpilot. It's unclear as to why that happened, the profile has never been active. Thank you for acknowledging that the bot works as intended. Now we need to do a much better job addressing your questions and restoring your confidence in our support. Offering a full discord has made support increasingly difficult, as there are many trolls, haters, and frauds try to scam people and cause issues. We want to continue to offer the discord, as we are the only robot provider that has one, but if it continues to cause issues like the one you're stating, we may just remove it altogether.



