ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux reviews

481 approved reviews, newest moderated first

Ernest B.
Feb 5, 2026
This place is a joke
This place is a joke. I ordered a product on Monday because they said it will be there by that saturday. Needed it for a gift that Sunday. Guess who's product didnt come? Yes. Its now been over a week and they said will be delivered today which was yesterday guess what didnt come yet. Lol its still not even in my state. Contacted them and all I recieved where generic responses saying its the shippers fault. And now they reported me to Walmart because ive called them out on there BS. Sad company doing business out of some crappy warehouse in NJ. Long story short unreliable company with excuses.
Response from ForeverLuxFeb 11, 2026
Hi Ernest, We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the experience we want for our customers. If you have already contacted our support team, we would like to review this internally. Please email [email protected] and reference your Trustpilot review and order number so a senior team member can review this further. Thank you for your feedback.
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ROBBY B.
Feb 4, 2026
Foreverlux claims free and easy returns not true beware
I am very disappointed with Foreverlux.I have been purchasing colognes and perfumes for at least 10 years from them. I wanted to return a cologne back to them and they made me pay return shipping when it clearly states FREE AND EASY RETURNS we are not happy unless you are 100 percent satisfied. I will not be doing anymore business with this company.
Response from ForeverLuxFeb 11, 2026
Hi Robby, Thank you for being a longtime customer. We truly value your support over the years. We’re very sorry to hear you were disappointed with your recent return experience. We would like the opportunity to review your specific order and return details. Please contact [email protected] and reference this review so our team can assist you. We appreciate you bringing this to our attention.
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Penny C.
Jan 7, 2026
This is not real cologne
This is not real cologne, or it’s a reject batch. Smell is weak and doesn’t last long plus it has a yellow tint. Customer service wants me to return the cologne then of course pay a fee for restocking. Problem is I did not read the reviews prior to purchase, a lot say they sent their cologne back then never received the refund. Now customer service will not even respond to me. It’s fake don’t waste your money
Response from ForeverLuxFeb 11, 2026
Hi Penny, We’re sorry to hear about your experience. We take product authenticity and customer service very seriously. We would like to review your order details and prior support communication. Please contact [email protected] and reference your Trustpilot review so our team can assist you directly. Thank you for bringing this to our attention.
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José López S.
Dec 29, 2025
The delivery times indicated are not accurate.
I selected a cologne from the website with standard shipping, which said it would take between 3 and 6 days, and the estimated delivery date will ultimately be almost two weeks. Therefore, I am completely dissatisfied with the information they provide about shipping.
Response from ForeverLuxFeb 11, 2026
Hi Jose, Thank you for your feedback. We’re sorry to hear that your delivery timeframe did not meet expectations. Shipping times can occasionally vary due to carrier delays, and we are always working to improve delivery transparency for our customers. If you still have any concerns, you are always welcome to contact [email protected] . We appreciate you sharing your experience.
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des7
Dec 17, 2025
Sent me a wrong, cheaper perfume. Agent on live chat is so rude
Foreverlux sent me a wrong, cheaper perfume. To fix it, they offered me to keep the wrong product with discount 10% which I refused. My original order was more expensive than the one they sent me. I asked for a return label, but they didn't respond to it. So I went to live chat asking for help, the agent on live chat got mad at me and wrote me with caps lock. I had to dispute it to my bank just to get a return label. This was my first and last time to ever buy from this company.
Response from ForeverLuxFeb 11, 2026
Hi Des, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, as this is not the level of service we aim to provide. While this review is from some time ago, we still take concerns like this seriously and use feedback like yours to improve our processes and customer experience. If you still have any outstanding concerns, you are always welcome to contact [email protected] . We appreciate you sharing your experience.
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Alex
Dec 6, 2025
Order
Ask before ordering perfume; it matches the picture. I've encountered a repair where the picture showed one perfume, but they sent a different one
Response from ForeverLuxFeb 11, 2026
Hi Alex, Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We work hard to ensure product listings and images are accurate and appreciate feedback like this as it helps us continue improving. If you ever need assistance, you are always welcome to contact [email protected] . Thank you for sharing your experience.
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Mike W.
Nov 24, 2025
Great prices and products plus free…
Great prices and products plus free shipping.
Response from ForeverLuxFeb 11, 2026
Hi Mike, Thank you so much for your support! We’re happy to hear you’re enjoying our pricing, selection, and shipping experience. We truly appreciate you choosing ForeverLux.
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Bridget
Nov 10, 2025
Real cologne great price
Fast delivery, real product, great price. I'm so happy with this delivery! It's a gift for my boyfriend and it's exactly what I was wanting for a price that isn't crazy.
Response from ForeverLuxFeb 11, 2026
Hi Bridget, Thank you so much for your kind words! We’re so happy to hear you had a great experience and found the perfect gift. We truly appreciate you choosing ForeverLux.
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