I love it! It is a wonderful exfoliant for my face.
Response from Forever Flawless Enterprises, LLC.Feb 14, 2018
Thank you for your review, Diana! We're happy to have satisfied Forever Flawless customers such as yourself provide their testimonials online. Please let us know if there is anything that we, as the manufacturer, can to do assist should you have questions or concerns. Have a flawless day!
[email protected]
Forever Flawless
ST
stafanya
Forever Flawless - great product with wonderful signature scent
I have found the Forever Flawless online help staff to be very accommodating and helpful. I love the signature smell of the majority of Forever Flawless creams... It's what really sold me on the product... It's like aromatherapy. I also love the Diamond infused Facial peeling gel. It really helps keep my skin looking vital. The vitamin C booster is another great standby... I use it every other morning.
This company does not test on animals - which is great - but a couple of their creams I just recently noticed had milk products in them - hence my giving them 4 stars instead of 5... but other than that, the rest of the products are fabulous and seemingly cruelty-free.
Response from Forever Flawless Enterprises, LLC.Feb 14, 2018
Stafanya, we're so glad that we were able to provide a resolution to your Customer Care issue. We appreciate your working with us and your honest feedback. Keep an eye out for news about a reformulated product line, in addition to being cruelty-free, we like to stay on the cutting edge of skin care science and bring you the very best with Forever Flawless! Please let us know if you have any questions or concerns, or are in need of replenishment. We're here to help!
[email protected]
Forever Flawless
BS
bonnie S.
BEWARE of being pulled off the street …time share like experience
BEWARE of being pulled off the street in Old San Juan Puerto Rico. My husband and I were given a sample which looked like a flat diamond and told they had a free application to get rid of bags under the eyes. Going in their shop was our first mistake. The young man did apply a product on my baggy eyes, one at a time to show the difference and the product did work. He then offered to sell it to us for $699 u.s. which we immediately said no. The price then lowered to $299 u.s. which after some coaxing we agreed. This was our 2nd mistake. 3rd, he called a woman named Lola over who said she was French and 40 years of age..she looked in her mid 20s stating she had worked for the company for 14 years and her skin was flawless due to using their product. I made the 4th mistake by agreeing to let her do the non surgical facelift on one side of my face with the promise of doing the other side after seeing results. Ok they have us hooked..needless to say, you can't leave til you get the other side done. All the time she was telling me how I deserved this treatment, blah blah blah. This had become an arm twisting time-share production. My husband was getting squirmy as we had already used a precious hour (time was limited as our cruise ship was in port for only 5 hours and we were down to 1 1/2 hrs left) We both repeatedly told LOLA no we would not purchase the product which had gone from something like 13K down to buying one product at $4K. My husband got up and waited outside as he was totally perturbed. At this point, she became so very sorry for me to put up with such a horrible person that wouldn't spend money on my health and beauty. I told her she was acting like a strong armed time share salesman to which she was totally devastated saying people paid $600 for her to do this treatment on them. I told her to just finish the procedure as I was the one that was refusing to pay this ridiculous amount of money knowing nothing of their product. She finished me all right. She said "ok, you are all done, but then said wait a minute" and ran over to another counter and returned with a good sized amount of a clear product which she smeared over my entire face including into my eyes. I told her it was in my eyes and she got a cotton ball and removed it and said, "there you can go now" About 20 minutes later my face turned white as this product had dried out. I am now out in public with a CLOWN FACE. My husband says Irish, your face is turning all white, to which we found something for me to look at my reflection and yep all white, now we are scrambling to find a tissue or something to wipe this stuff off..finally we found a bit of water and was able to get enough of the white removed to board the ship and head straight to a restroom to wash it off. LOLA got me. This was totally unprofessional. I would sure like to return the product I did get, which turns out to be snake venom, as the saleman was supposed to write down the instructions for its use and of course once I opened the sack no instructions were there to be found. Oh and btw, we paid for it prior to LOLA showing up or we definitely would not have purchased. Shame on corporate Forever Flawless for allowing such tactics! Would give a zero if allowed!
Response from Forever Flawless Enterprises, LLC.Jan 30, 2018
Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront and kiosk of Forever Flawless is a privately-owned independently-operated third-party Retail Location that resells our product line. We as the manufacturer do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. We do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the Puerto Rico location to further discuss their salesmanship practices as you have described.
We as the manufacturer do not have access to the financial transactions of Retail Locations, but we would be happy to assist with the products you have received. Even including an exchange for another Forever Flawless product, we would like for you to be satisfied with your initial purchase. Please let us know what we can do to further assist.
Forever Flawless, Manufacturer
[email protected]
ET
Emma T.
I am the one of customer in Sydney
I am the one of customer in Sydney. We just need to know what is going on after we spent thousands dollars. I have sent many emails to you and hardly heard from you. Give 3 stars because I liked the products.
Response from Forever Flawless Enterprises, LLC.Oct 24, 2018
Thank you for reaching out to us! Even though we are the distributor for Forever Flawless and unable to process refunds of purchases not made directly through our website, we do maintain a relationship with the privately-owned independently-operated third-party business entities that are the Retail Locations authorized to resell our skincare line. If you could please provide a copy of your sales receipt, it would assist us in our endeavor.
We will be reaching out to the location's Ownership Team to work towards a potential resolution to your customer service issue. After we have discussed with them, you will be hearing from either our corporate Management Team or the location directly.
We appreciate your patience regarding this matter. Please let us know if you have any further questions or concerns.
Thank you,
FOREVER FLAWLESS
470-545-3577
CG
Clary G.
Los use en Puerto Rico buenisimos
Los use en Puerto Rico buenisimos
Response from Forever Flawless Enterprises, LLC.Feb 14, 2018
Thank you for your review, Clary! We appreciate your honest feedback, and we look forward to assisting you in the future.
Gracias por tu comentario, Clary! Agradecemos sus comentarios honestos y esperamos ayudarlo en el futuro.
[email protected]
Forever Flawless
CL
Claire
Expensive but worth it.
Expensive but worth it.
Response from Forever Flawless Enterprises, LLC.Feb 14, 2018
Thank you for your review, Claire! We're happy to have satisfied Forever Flawless customers such as yourself provide their testimonials online. Please let us know if there is anything that we, as the manufacturer, can to do assist should you have questions or concerns. Have a flawless day!
[email protected]
Forever Flawless
MD
Moises David R.
Amo los productos!
Amo los productos! Compré en Panamá y me encantan!
Response from Forever Flawless Enterprises, LLC.Feb 14, 2018
Thank you for your review, Moises! We appreciate your honest feedback, and we look forward to assisting you in the future.
Gracias por tu comentario, Moisés! Agradecemos sus comentarios honestos y esperamos ayudarlo en el futuro.
[email protected]
Forever Flawless
MC
Melani C.
I have used these products and they are …
I have used these products and they are great!! Will continue to use them for years to come.
Response from Forever Flawless Enterprises, LLC.Feb 14, 2018
Thank you for your review, Melani! We're happy to have satisfied Forever Flawless customers such as yourself provide their testimonials online. Please let us know if there is anything that we, as the manufacturer, can to do assist should you have questions or concerns. Have a flawless day!
[email protected]
Forever Flawless