Kristine B.
Don't waste you time or money!!!
Don't waste you time or money!!! I ordered 2 banks for my grandson's for Christmas. I ordered them the beginning of November. As Christmas came closer and there was no movement on the package (which said it was stalled in IL for 2 weeks), I emailed the "company" and then they told me after 3x contacting them that I was given the wrong tracking number. When the banks finally arrived the middle of January I again contacted the company the email communication I had previously and asked for a refund because the shipment was extremely late and one of the banks was all scratched up. The most they would refund me was $9 and that was after almost of a month of daily contact with their "customer service" who I believe is mostly just AI. I got all the excuses from, they are a small run company, to they would have to pay it out of their own paycheck. I had asked about 10 times for an actual phone number to contact them at, and never did get one. I finally gave up because mainly I just didn't want to give them anymore of my information. I did contact the Better Business Bureau about this, but of course if the company doesn't respond, they just close the case. This is a VERY scummy company and even told the 1 customer service person that she should probably look for a different job because if this is how they deal with their employees and their customers, it does not say a lot about their character! I would spend the money and order these off of Amazon or another place that you know if not a SCAM!!


