Foremost InsuranceReviews of foremost.com

Terrible Communication, Unacceptable Customer Service, and Policy Cancellation Without Proper Notification My experience with Foremost Insurance has been absolutely awful. In just two months, I had to contact the company more than 10 times to address issues that should have been handled correctly from the beginning. It took about five contacts to correct my policy, followed by additional calls to understand why my insurance was canceled. What is most unacceptable is that I learned about the cancellation from my mortgage lender, not Foremost Insurance. Foremost contacted my lender about the cancellation, yet I received no direct communication informing me of their decision. To make matters worse, they blamed me for supposedly not responding. How can a company hold a customer accountable for poor communication when it fails to communicate such a critical decision directly? Insurance is supposed to provide peace of mind, protection, and trust. My experience with Foremost delivered the exact opposite: frustration, wasted time, and a complete lack of accountability. I strongly DO NOT recommend Foremost Insurance. Customers deserve transparency, proactive communication, and respect, especially when their home insurance coverage is at stake.

Horrible system, horrible coverage, horrible options. Basically, a big waste of time and not interested in any kind of business.

I would rate this company minus one if possible I canceled the homeowners policy because the house has changed owners I paid the premium in full upfront I've been three months waiting for my refund for the overpayment I made Three months and nothing I filed an insurance department complaint and it's been weeks and they haven't responded to that either Run from these people

Terrible communication from John Burns and their team. My car was hit by their client who was 100% at fault. I get an estimate from a reputable body shop. They instead, use AI/photos and offer $900 when the estimate is $2,550. I now am offered money that won’t cover the repair and a car less valuable because it has a reported wreck. Pathetic customer service

I’d rate them a zero if I could. A storm hit our town a few months ago causing severe wind and hail damage to hundreds of homes. My home had obvious hail holes in the siding, roof and dents in the gutters/downspouts. I had a professional inspection done who clearly marked all the damage, took photos, etc. The damage was very similar to the houses beside me. This insurance company hired third-party inspectors from Texas (I’m in Ohio) who inspected and the findings came back as vandalism! They will not payout anything even to repair the roof! I have a two story house so there is no way anyone accessed the roof to cause hail sized holes in the roof. This company is pathetic and a complete scam.

Idiotic customer service. Expect to be on the phone for hours for simple, SIMPLE tasks. Bunch of idiots running the place.

My mother is 89 years old.she doesn’t hear to well and doesn’t understand what they are saying but they will not give any information about her policy. All I wanted to know is if she had a bill she needed to pay or not.they told me that I had to send them power of attorney papers before they would tell me anything.also I called three times and every time I got disconnected.

My home is worse AFTER calling Foremost on a leaky pipe. First, they said they will not pay to fix my pipe and are calling it "normal wear and tear" even though pipe leaks are covered in my contract. Then, they hired a company to tear out the entire underside (insulation & bladder) of my manufactured home and now refuse to hire a contractor to put it all back!!!! If my home is not fixed before winter not just all my water pipes, but also my drain pipes will be subject to -40 degree Minnesota winter weather. NOT TO MENTION MY HEATING BILL IS GOING TO BE THROUGH THE ROOF!!!!!!! If I could give a "0" I would!!!!!! Now, I have to pay to fix the pipes, and I have to hire a contractor and pay to have my house put back together. One leaky pipe is going to cost me $7,000 and TONS of emotional distress!!!!!!