ForecourteyeReviews of forecourteye.com

They charge me for the fuel £20 plus and admin fee just because thier cashier forgot to charge me for fuel at that day and only charge for the snacks i bought this company sucks

Hi, I would like to report forecourt eye which is debt collection agency based in Leeds and above mentioned address in the beginning. I fuelled up my car at the one of MFG own petrol station based in Mirfield Dewsbury on the above mentioned date, but when I went to pay I realised the barclys payment services were down (Its all over the news) and was not working, So I called from the site to the barclys then and there but the waiting time was over an hour and had to go to work however, I stayed on site for almost over half an hour to see if I can sort this and make payment, but unfortunately did not, So I spoke to the guy on counter and ask if I can come back next day and make payment. But unfortunately he refused and said you will have to fill the form, to which I insist can I not come back and make a payment, He said Yes you can but you have to fill the form, So I innocently filled the form and also given all the requested infromation, To this point I did not know that I am giving my information to the Debt collection agency and never come across something like this before where the company submit the company information straight away to the debt collection agency, and its not like I ran away form the Spot, I actually offered different method of payment. After filling all this form I left the site ad about waiting in queue for over a hour finally I spoke to the barclys executive and he assured everything will be fine i short time of period. Very next day as I promised I went back to the same petrol station and I offer payment in by card again however, the counter guy refused to take the payment and said and I quote " Sorry I cant take payment as even if i do it will still show online that you have not paid, So wait for the letter or email and pay online. Also I dont know how to take payment online". So I left the site and as advised decided to wait. I received the email from fourecourt eye saying you have to pay extra £60 admin fees on top of the £15 which is the original amount, So I went back to the site again next day ad said I am willing to pay the cash, but like previously the same guy efused to take the payment, So now I have offered all available payment method to MFG but they are the one who refuse to take payment. So I Decided to speak to this company who sent me letter, However the company do not work over the weekend and since I work full time never got chance to speak to the company, So today I took a day off from work to which I have lost over £139.00 which is my daily income. However, upon ringing fourcourt eye I found out that on the other hand people who are sitting are not there to help but they there for being sarcastic, rude, very unempathetic and provocative goons and gangsters. Once I called the company they person who answered the phone after 13.5 minutes was straight to the interruption and won't let me talk or explain the situation, So I had to ask to stop, once I start talking she started interrupting again, and without empathy for going through all the hassle even after trying to make payment she very rudely said " I know what you are trying to do here, Your are trying to wave of the fees and that is not happening here". I was completely shocked the way she handled the query. Throughout the call conversation she kept repeating her self that its not happening, and kept over talking, not only that she said no one else from our team will talk to you in future, which really p##D me off, why would you talk like that, and paint everything in black and white or trying to paint community in black and white not directly but indirectly..? Why I have to suffer and have to go through of all this hassle due to the issue of 3rd party, I offered all the other alternatives but if the MFG does not have trained people where is my fault? Note: Every single other people who reviewed this company just so you know - This company works with Motor fuel group based in Herefordshire, I would recon... to complain them as well so they know what sort of nobs they have given contracts to.

Partner has just received a letter accusing him of driving off without paying for £20.05 of diesel. We've checked our bank statement and he actually bought over £100 worth of diesel on that date. They are basically demanding the £20.05 plus an admin fee of £35 (which will increase if not received within 14 days). No phone number or e-mail address on the letter. I honestly can't believe this company is still getting away with this reading all the negative reviews.

Rip off company I went into Tesco express on Monday 10th feb 2025 bought some goods £15-75!p and fuel £20.02p paid casheier which I thought was for fuel and goods never had a till receipt went in three day later they said I never paid £20-02p for Fuel this was defiantly an over site by cashier so I paid the outstanding Fuel money but they wanted £35 on top for the pleasure of paying I go into Tesco in Warmley 5 times a week at least Forecourt Eye Ltd is a total Rip off company , Shame on you Tesco's , I’ve paid for court eye Ltd £55-02 for £20-02 of Fuel today on 13th Feb 2025

After being accused of a non payment of fuel by card at a garage my partner had never been to, this company changed the name of the station and the time the incident took place. Firstly they sent unclear photos of our car and receipt, which we investigated and then they sent a clear copy of a receipt which we pointed out that it says he paid cash. After numerous emails and a lot of intimidation they are dropping the case, as we stated that it was getting ridiculous and we were going to the trading ombudsmen. If anyone gets anything from this company please check all the information and get as much evidence as possible. It has been an absolute nightmare!!

I returned to Tesco express north of seven dials in Hove after receiving an unjustified fine last October when the teller didn't ring in the petrol with my groceries..despite me quoting the pump and amount £11.79..The private company Forecourt Eyes sign is so Tiny stuck to the pump facing the Tesco express that I couldn't easily read close up with good eyesight.I have photo but there is no attachment to use. Forecourt eye sent threatening letters demanding a large fine and added they would register the fact I didn't pay and would not be able to get petrol in uk until I paid!!! ATTENTION ALWAYS GET RECEIPTS AT PETROL STATIONS TO AVOID GETTING VICTIMISED BY PRIVATE CAR PARKING COMPANIES . This mistake by Tesco was acknowledged by manager who compensated me but admitted that he failed to reason with Forecourt Eye who dismissed his explanation again This same company have taken control of a 20 minute parking bays at Tesco Expresswhich sets people up to fail as Signage is not good and time is inadequate for people getting petrol groceries and then perhaps facing queues to pay. SIGNAGE APPEARS TO BE POOR WITH SMALL PRINT WITH PRIVATE COMPANIES...THE TESCO EXPRESS UP FROM SEVEN DIALS IS A GREAT EXAMPLE AS IT IS UNNOTICABLE AND SETS PEOPLE UP TO FAIL IF THEIR PETROL WAS NOT RUNG IN. NATIONALLY SIGNAGE FOR ANY PRIVATE CAR PARKING COMPANY SHOULD BE CLEAR LARGE PRINT LIKE THE COUNCIL CAR PARK SIGNAGE. ALLEGEDLY THESE COMPANIES DONT GO TO COURT AS THEIR THREATING LETTERS SUGGEST AND IS SAID HAVE NO LEGAL STANDING...MANY PEOPLE SAY THEY IGNORE THE INTIMIDATING LETTERS WHICH ARE USED AS A FEAR FACTOR TO COERCE PEOLE INTO PAYING THEY FINES WHICH THEY DOUBLE AND TRIPLE ....WITH THREATENING LETTERS. THIS NATIONAL ISSUE NEEDS ADDRESSING ...WITH FAIR CLEAR LARGE PRINT SIGNS SO PEOPLE ARE AWARE THEIR REMIT. MOTORISTS NEED RESPECT. My case was an example of teller mistake for £11.79p and FORECOURT EYE I FEEL TREATED ME LIKE A CRIMINAL

Company are a bunch of thiefs in my opinion!

Forecourt Eye are a company charging fuel stations upwards of £150 a year to assist in aiding and abetting fraud on the forecourt. They are used by Tesco, Shell, Esso. They claim to be present in over 2000 forecourts. I have deep concerns over their data protections, processes and the legality of their information. Please complain to DVLA and ask why they are providing this company with your details. Also the information commissioners office. The more that do the more likely we are to get action taken to ensure DVLA only pass details to companies that conform to GDPR law. This company have zero affiliations, the UK database they claim to pass your details to is owned by them. The debt collection company they use is owned by them. Interestingly they’ve never won in court because without date and time stamps the images are not evidence. But forecourt eye say the images are for compliance only. Don’t comply. Just complain.