ForecourteyeReviews of forecourteye.com

Scum. My wife taking my son to hospital for surgery age 3 (cancer)genuinely forgot to pay for fuel (even went in and bought a drink) genuine mistake charged an additional £50 .

A company that is set up just to make money off people when they've done nothing wrong. Tescos contactless payment service went down so I had to get my details taken like some others. I was told by the Tesco staff if I paid it straight away I wouldn't have to pay an additional charge but this wasn't to be true. Then I have this service charging me for the payment and then charging additional fees pay day for not paying. No customer service phone number available at the moment to sort this out either. How can you do this to people when they're not at fault?????? It was tescos contactless service that was at fault.

If I could rate - I would. Received a letter stating I didn’t pay for my petrol of £25.23 on 8th April 2035. However I spent £1.30 in the filling station. I stated the pump I used. I didn’t think anything of it. Today 15th May 2025. I receive a letter regarding this. So over a month later. Nobody in the filling station thought to stop me and say “excuse me that didn’t go through!” Nope they just left it unpaid and now this company is wanting a total of £60!!!…. I thought it was paid. This was the fault of the payment system in the filling station and now I’m being asked to pay this fee. Absolute joke and embarrassment of a company. So when I look online about their fees. It starts at £15 depending how many days you haven’t paid so technically I should be getting charged £25.23 plus £15 meaning £40.23. Where did £60 come from if this is the first I’m hearing about it. So they delay the letter and charge you more and you are totally unaware that your transaction didn’t go through properly and leave the filling station thinking all is good. Absolute joke

Simple extortion - £35 admin fee - are cashiers encouraged to pass on details to this company rather than the police - who would contact the vehicle owner with no admin charge?????. I have purchased fuel at the same site for years - an oversight on my part led to a £35 admin charge - VOTE WITH YOUR CUSTOM - GO ELSEWHERE FOR FUEL Tesco - please rethink how you recover missed payments - i know some are of criminal intent - a matter for the police - but a regular customers making a mistake is an entirely different matter

I got a letter saying I had not paid for fuel. Ive used this garage regularly for 25 years and never missed paying. I must have been in a rush and distracted as I can see that no payment left my account for the ammount or the day and i can see my image and my car. Of ocurse as i can see i made a mistake I will pay. But to be charged £35 is an absolute travisty. Absolute rip off. This firm should be investigated for extortion. How the heck can they justify £35 admin?!?!

Absolutely disgusting! Yesterday I attempted to pay at pump for fuel, I put my card in and it was accepted up to the amount of £117.19 but there was an issue meaning I had to try again. I did not get any fuel so there was no charge for this. But my second attempt to get fuel failed because, although this has never happened before, the money taken from my first attempt, had not been sent back straight away. This has left me completely screwed now and I need it to be reversed today as this is causing me problems! And as if that wasn't a problem enough, I get the privilege of paying £10 administration fee on top, for something that wasn't my fault! You should be thoroughly ashamed of yourselves!

Taunton Deane services 03.28hrs on the 15th of April on the way to Bristol airport. The cashier was having a problem syncing the payment machine. I waited, until the machine clicked into life, presented my payment card and the handest said "approved". At no time did the cashier call me back. I receive a letter from ForecourtEye written allegedly on the 17th of April, which I would question as the letter didn't then arrive until the 30th of April. I go to pay what I believe to be £29.99 plus an admin fee of £10, only to see now that the charge is now exceeding £60, although, as requested, paying it "promptly". Very clever, date the letter as close to the incident as you can, sit back and count the money! As an ex-police officer this stinks and there is no one you can query it with!

Just had a letter from these, the picture shows a black Audi filling up with £86.15 unleaded petrol. My car is a black Jaguar XF DIESEL. the attendant even wrote the cars numberplate ending OOB my car ends OCB!. They don't answer the phone it just says no agents available and they don't respond to emails. The police are now dealing with them as scam as it's clearly not me or my car! I'm just ignoring them now and their threats in the post. The garage was no help either!