ForecourteyeReviews of forecourteye.com

Bunch of scammers. No way to appeal. Accused me of stealing fuel when I wasn't even at the petrol station that day. They have used a photo from the day before to try and say I owe them £40 or they will block me from buying fuel in future. No way to appeal, phone never picked up, don't answer emails. £40 not worth fighting in the small claims court so just paid to get rid of them.....and they know most will! Shell shame on you for using these scammers!

Rip Off. Their payment machines for the business fuel cards were all down at the forecourt (Shell Fradley North) and the lorry driver was were told to pay using an credit card / invoice system. Not only did they charge full price for he fuel (not the discounted rate we are on) but they also charged £35 admin fee because their own system was down! Total rip off. As a consequence they have just lost our business of £350 fuel every night circa £91,350 per annum ...well done.. ! Great customer service Forecourt Eye.

Just received a letter trying to scam me out of money for a fine. I don’t recognise the name to which the letter is addressed, the car, the registration, etc. and I wasn’t in the country or at the location cited. The only thing that was correct was the address — for a property I sold four years ago.

Forecourt eye sent me a letter saying i didn't pay £16 of Diesel on May. Though they have the picture of my car in the petrol station they cannot show i took Diese, or anything else , as matter of fact ( the face of the person in the car seams to wear a dark mask too. I don't have one since the period of covid)....plus my car run only on petrol. I explained them that it is impossible I took Diesel, it would ruin the engine. But they are persistent that i owe them the cost of that Diesel. Now they sent me their final letter saying that they will send the Debit Resolution Agent and i will not be able to buy petrol all over the country until this phantonatic debt is paid. I am not going to shrink as it is a matter of principles. I didn't buy Diesel at all and my car wouldn't run if i used it ( a month already passed since the day i did pass ( probably) there. After all i usually buy petrol in that place. I whish they would do a proper check of the happening, but they do not bother to do a proper check and run on the accusation right away. They are there only to steal money to poor people. Shame yourself Forecourt Eye, you are deplorable and do not have the right to use your muscles to do what is wrong. What you do is openly evil. And just yo make sure, i do not want to get verufied by showing my face or ID, because it seams that nowadays everything needs to be shown to everyone. I lije my privacy and I want to keep it.

Tesco diesel /forecourteye 13.5.25 ek12ghn. Went into garage to pay. Got Costa coffee and cigarettes plus diesel. 6/6 letter saying not paid diesel. I've used tesco garage for over 20years . I always pay.always have. Attendant usually asks if any fuel. I would always answer truthfully. It makes me feel like a criminal. It takes time to fill coffee and get served.why wasn't diesel added to the bill (I rarely get a receipt.it isnt normally needed) surely the Attendant would notice as she would have to clear transaction before releasing pump to next customer. Not happy being a criminal.

Someone is using my address for diesel theft or whatever they are doing cannot get through to any customer services no email address nothing absolutely shocking

This feels exactly like the parking scams we’ve seen before, and some of the worst offenders are ESSO garages. Their customer service is virtually non-existent. The automated helpline always claims there's a 6-minute wait, only to then ask for your full details: email, phone number, and reference number. Do not hand this over. This is a clear tactic to link your personal information with your vehicle and reference number, potentially to gather more data about you. I’ve stopped using ESSO garages entirely. It’s hard to ignore the feeling that staff are complicit — or at least aware — of what’s happening. The system they’re using, often associated with Forecourt Eye, operates in a regulatory grey area. These private companies aren’t held to the same standards as others. All the garage needs to do is provide a number plate and a printed receipt — and that’s enough to trigger action against you. It’s a shady operation that deserves a serious investigation.

I couldn’t use nought as it only gives 1 star as the lowest option. Had letter today dated 21 May 2025 saying I hadn’t paid for fuel on 30 March 2025. Bit strange as I had taken a group of people from my retirement club to Cyprus on 27 March until 6 April and my car was blocked in on my drive by 3 other cars when we all caught the coach at the end of my road. SCAMMERS. I’m ringing local police station in morning when they open.