Keith
Don't Order Overnight Delivery
Edit 10/21/24: I went ahead and reached out to the local parts manager Michael from Cavender Ford OKC via email and he was very understanding and much more professional than I was when I reached out lol.. He responded very quickly and came with a solution-oriented mindset and resolved the issue. Still can't give 5 stars as it should have never happened to start with. It was never really about the money as I was hoping to get the part during the weekend so I could work on it, which is why I had ordered overnight to begin with. While that can no longer be fixed at least they did what was reasonable to refund the overnight freight costs so I guess that's really all I can ask for at this point. ----------- Original Review: I paid extra for overnight delivery on my parts and these *** placed a weekday-only restriction with FedEx. So now even if I had ordered normal delivery speed it would have arrived on the same day (Monday) so I want my money back. I am registered with their website as an INDIVIDUAL not a BUSINESS so there should never have been any question that I would want weekend delivery. Why even offer 1-day delivery service.